Starbucks Coffee — Restaurant in King's Lynn and West Norfolk

Too many lattes have been ruined in this branch, I am a dedicated customer to Starbucks brand for years and this particular branch happens to be conveniently located to my whereabouts, however, most baristas in this branch need basic training as the latte is either too heavy or too light as dry cappuccino. They tend to steam too much milk in one go and then distribute warm and not hot milk for subsequent customers who follow thereafter or pour whatever leftovers were in the jug, so only foam was served instead of milk. I had to return my latte several times back due to the abnormal weight of the drink and/or the temperature of milk was too low and last time out of spite the barista made it extra hot - I have not asked for extra hot latte, but purchased a normal latte. Please stop serving barely warm lattes to your customers! Please observe the recommended...

We went for a coffee and a sit down. There was 1 lady in front of us who was waiting for her order so we thought that we wouldn't be long in there. 3 members of staff all standing in a corner, chatting away, the lady waited, and waited., my other half commented how bad the service was and even said it would be quicker to go to costa. Still we all waited. The waiting lady looked towards us and raised her eyebrows. We then said how bad the service was and that we were then going to costa. Only 1 man serving there, and we waited while he served the lady in front of us, we were greeted then served, within a very short time we were sitting at a table and drinking our coffees. Starbucks, maybe you should send your staff to costa for some customer...

Dreadful experience where the cashier would not raise her voice when my hearing impaired 85 year old father couldn’t hear her. She rolled her eyes when he asked ‘I can’t hear you’ twice. Then I got shouted at by the manager as I didn’t have a credit card and they ‘only take car!’ She told me ‘I’m in no mood to argue when I’m on minimum wage it’s not my fault’ when I said it’s Starbucks fault. Your silly policy undermines poor people, the homeless, people in abusive relationships trying to get independence and the elderly who cannot deal with technology. You really need to check the staff when dealing with customers who give their point of view. There’s is absolutely no need to shout to...