We had a family booking for 17:30pm. on 7th. March 2025 at your Birkenshaw restaurant. Upon arrival we were surprisingly led to a table right in the centre of the children's play area which was very noisy to say the least. Don't misunderstand I have nothing against children and having their own play area is a great idea but i seem to recall an option on your booking form offering the choice of either sitting in the family play area or not. What I couldn't understand was the meal was booked to celebrate a 71st. Birthday so it was not the ideal position for our table. This however was not the only problem, the table was not big enough anyway for a party of 9. We spoke to a member of staff who seemed to be the one responsible for table allocation who told us they couldn't help but would speak to a more senior member of staff. We were then informed that the table was for 8 people but that was all we had booked for and the table was fine and so we would not be offered an alternative. If you check your records you will see the booking was made for 9 not 8. this was confirmed back to me by email from your restaurant. As a designated 8 person table there was physically not enough room to seat 9 people anyway which made the whole situation a total farce. We immediately left the restaurant disgusted at the treatment and without dining. We had visited your restaurant on numerous occasions in the past, however being treated in such a RUDE and INCONSIDERATE manner, you can be sure we shall not be visiting again. But if that kind of I really dont care attitude is becoming the norm amongst your staff at Birkenshaw, they probably wont care anyway. P.s. Thank your staff for ruining what should have been a happy family Birthday celebration.