McDonald's — Restaurant in London

Took my family our for my sons 4th birthday we are a large family of 7 and with 5 relatively fussy kids so went to the till to order. Read from my order the individual ordered everyone had placed. 1 child having a dairy allergy so had ordered his burger plain with lettuce and bacon.

When the order was ready to come to the table first thing I checked was my allergy child's food...which had been made with several slices of cheese.. this immediately went back.

To further realise we were missing 1 of the children's drink so yet another trip to the till..

Then realised missing 2 lots of chips.. yet another trip to the till.. finally soat down to find 4 straws were given the other 3 again missing... let's go back to the till

By the time I had finished sorting out all the mess ups I sat down to cold food.

I understand large orders especially ones with several requests are annoying I also worked in catering however.. back and forth the till for errors that were made by staff members and by the 4th time I approached the till eyes were rolled at me by a staff member.. as if all of this was my doing ?

£46 spent in the end and I really wish I went somewhere else. Clearly stating allergy to staff member and was served with the allergen in the food was just ridiculous.

If I had kept my receipt I'd of uploaded the order number but feel free to check through your orders from 04/04 between 4 30 and 5

Won't be in a hurry to return...

I visited as an Uber driver quite a few times. Excellent staff! Especially Jean. Really friendly. Quick to prep orders - sometimes they're stickering the bags closed when I arrive, so all I need to do is confirm the order & leave. This is the first McDonald's I've visited that seems to genuinely care about the Uber drivers. Other branches could learn a lot from this place! They've kept us hydrated throughout the recent heatwave. They've had their AC turned right up too (a godsend when I'm delivering orders without AC in my vehicle!). The only reason I've knocked a star off is for the car park. They have a decent amount of spaces, but the access is via one lane which feeds into the drive thru as well as the car park. Inconsiderate drivers will pull into the car park lane to access the outer lane of the drive thru, clogging the entire system. This afternoon, the queue went all the way from Briar Road (entrance) out onto Straight Road, which then led to a lot of dodgy driving from people trying to get around the queue. They need some extra barriers to keep drive thru customers where they should be, so people wishing to park can still get through, or another separate entrance to...

Delivery from here is awful, constantly leaving items off of your order, I have had to return to the restaurant on several occasions to collect missing items, the little one's mc flurry, a happy meal, a Big Mac, apple pie and so on. This has happens when I've collect my orders too, I usually check, but sometimes it is difficult when you are sitting in a car with 2 or 3 bags. To be honest, I would expect them to check my order as they pack it. After all, I'm paying for the meal, not being paid for it. Also, the drive through is an absolute nightmare, sometimes the queue causes congestions around surrounding roads, because there is not enough room, this also means that you can't always just drive round into the car park, if you are eating in. Then you get to the window to collect and 95% of the time they ask you to drive round and wait. I have to drive round the building twice to get my drive thru order, it is so frustrating. If my nieces and nephews weren't so fond of McDs, i wouldn't use the restaurant. I have paid for so many items that I...