The Orange Tree — Restaurant in London

We visited here twice within a week for a meal with family. It was nice to revisit The Orange Tree after soo long (2years).Returned with the whole family and our newest addition, little baby girl all of 11weeks. The service from Marcel was par excellence. We ordered 2 portions of Chateaubriand for 4 adults and my husband spent most of his time through the maincourse away from the table soothing our little one by the time he got to his meal it had turned cold. Marcel offered to reheat it. Whats great was that he remembered at our second visit that week and asked if my husbands meal should be bought a little later. The level of attention and service is just excellent. Nothing was too much of an ask and service with a smile was an absolute charm. Each one of us at the table was taken aback with the attention to detail. We were given a lovely cosy corner to comfortably sit our family of 7 and the ambience was very warm and welcoming.

The food was nice, personally on our first visit we found the Chateaubriand was a bit chewy and not the best cut of meat as one would expect. Every single other dish ordered was spot on. Needless to say we wont be ordering the steak cuts again but cant wait to return for the other amazing food, delicious coffee and the luscious deserts (creme brulee, sticky toffee pudd, chocolate brownie..).and ofcourse, Marcel!

New review (24th July 2022) We had our baby's baptism luncheon here and Ula went above and beyond and further, to accomodate every last request. We felt very welcome and had an absolutely enjoyable and memorable time. The service was on point and nothing was tooo much an ask. Our guests really felt very well taken care of and had a very enjoyable time.The manager Ula stayed back after her shift the previous night so that we could have the tables set and decor put up for the next days luncheon. This truly was a very pleasant experience. needless to say we will be back for more. To the Orange tree staff Ela, Sophie, Tina, Marcel and Our Superstar Ula you were all absolutely wonderful. A big big THANK YOU for making this an...

A real disappointment and the service has dropped so much.

This is a really nice pub situated in the Totteridge Village. Beautiful surroundings and scenery. It is also one of those Mitchell and Butler pubs, so don’t be surprised to find the food and especially the drink menus being the same. Reasonable space in the car park.

They even burn firewood logs in winter. Great atmosphere.

I must say the food is good but the service is quite appalling! I went there for Monday lunch and the restaurant wasn’t busy with quite a few attending staff. I had to wait ages to get any attention, I even waved at them and often get ignored. Finally when placing my order, the waitress forgot my order. It’s only a drink, a starter and a main course, hardly a challenge. I don’t mind if my order needs to be repeated a couple of minutes later when she entered my order in her till, but I don’t mind despite all the efforts my order still turned out to be wrong. The young waiter brought my food from the kitchen was embarrassed and he was the only one who was kind and offered to change but I never wanted to cause a scene and I was happy to accept the chips rather than the salad I had ordered.

What is utterly unforgiving is that I had to asked a couple of times for my bill and the other waitress forgot my request and ran around doing everything else than giving me my bill. When I finally reminded her of my bill, she ordered me to come to the till to pay. I felt quite offered as the bills are all brought and presented to all other customers but me! Again, without wishing to cause a scene, I obliged but I felt very uncomfortable being treated in such an appalling manner. It was also my birthday which made it a whole lot worse.

They can’t survive long with this kind of service especially with the local clientele as they won’t put up with this!

Food 8/10, service 2/10, ambience 8/10, value for money 5/10 (mainly due to their service)

I won’t come back again if this is the way they aspire to serve and it’s a real shame because everything...

Welcome to The Orange Tree pub, where history meets charm, nestled beside the picturesque duckpond. This roadside tavern has a rich heritage dating back to 1755, with the current building reflecting the elegance of the 1920s. The village boasts a roster of illustrious residents, including Roger Moore, Cliff Richard, Arsene Wenger, and various professional footballers. Over the years, I've visited The Orange Tree and cherished the experience with my children. However, I must admit that the recent refurbishment, though perhaps necessary, has transformed this classic pub into a modern restaurant, and in my opinion, the interior design leaves much to be desired. While the exterior still boasts the beauty of its 1920s origins, stepping inside now unveils a shockingly modern ambiance, reminiscent of trendy restaurants in central London. Sadly, the essence of the village pub and the cozy bar seem to have been lost in the process. The decision to adopt this modern look was, in my view, a misstep, as The Orange Tree should have retained its authentic charm. I must commend the continued quality of the food, which remains as delightful as ever. However, the mismatched interior design takes away from the overall experience. It is my sincere hope that the management takes this feedback into consideration and seeks to recapture the essence of the beloved village pub while still offering excellent culinary delights. During my recent visit for lunch, I couldn't help but wish for a return to the classic and inviting atmosphere that once defined The Orange Tree. While the food continues to shine, the interior design choice remains a regrettable deviation from the pub's...