The Valley Cafe — Restaurant in London

After several hours of hiking in Epping Forest, we reached this little cafe which is located in a very convenient location. It’s impossible to park a car outside but thankfully they have a large car park. We had our puppy with us which was allowed in - very much appreciated as gesture on behalf of the lady manager. The inside of the cafe is rather large too, split into two lounge areas. It appeared clean and tidy, friendly staff and good food (personally, I had full breakfast even though it was just after 2pm). Very affordable prices. Clean toilets. Very practical. It gave me the impression of a place for a comfort stop other than a destination where you’d bring your family or friends for Sunday roast or afternoon tea. We very much enjoyed our visit, the drinks and the food. If we were to return to Epping Forest again soon we’d definitely go back to this...

Where do I start….. Firstly I would like to say the customer service was absolutely TERRIBLE from the (owner of the BUSINESS) The way She spoke to me I can’t describe in words. She told me and everyone in her CAFE how much she didn’t care about my opinion and she didn’t need me as her customer because she has many others. All because i wanted a break down of my bill and wanted to know where the extra money came from. This place is 1000000% Racist! As I was leaving the OWNER SAID “This is what I mean about people like you” I have never in my life experience racial abuse. I never thought I ever would. Never again in my life would I ever step foot back into such a place. Don’t use my colour as a reason to treat me less. Do better, treat all your...

Food was alright Cheese on toast was a bit hard because the bread had been toasted before hand When asking what drinks they had I was told to go and look in the fridge has a waitress u should know what drinks your business is serving I was over charged I got egg, bacon and chips 4.00, hot chocolate 2.50 and one cheese on toast 2.00 resulting in 8.50 however the young boy charged me 9.50 even after I asked him if his sure please do not put incompetent people on tills then when getting my change I was told they had no change to give and they had to take it out there own pocket shambolic these small things are what cause people...