I recently visited the Costa Coffee drive-through in Maldon, and my experience was quite pleasant overall. The drive-through setup is convenient and easy to navigate, with clear signage and a well-designed layout that made ordering from my car straightforward. The speaker system was clear, and the staff member taking my order was friendly, patient, and efficient, ensuring that my order was correct.
The waiting time from placing my order to receiving my drinks was reasonable, even during a busy period. The staff at the pickup window were polite and greeted me with a smile, which added a positive touch to the experience. My order, which included a cappuccino and a latte, was prepared well. Both drinks were hot and tasted as expected, with the rich flavor and smooth texture that Costa is known for.
However, there were a couple of areas where the experience could be improved. Firstly, the drive-through lane felt a bit narrow, which might be challenging for larger vehicles to navigate comfortably. Additionally, while the drinks were made well, the selection of snacks and food items seemed somewhat limited compared to whatâs available in the cafĂ© itself. This might be a consideration for those looking for more than just coffee on the go.
Despite these minor points, my visit to the Costa Coffee drive-through in Maldon was generally positive. The convenience of the drive-through combined with the consistent quality of the coffee makes it a good option for a quick coffee fix. I would definitely consider returning, especially when Iâm in need of a speedy and hassle-free...
   Read moreJust had an iced mocha drink from Costa coffee drive thru at wick hill maldon with a 50% off voucher. The service was terrible, over flowing drink which had run down the sides of plastic container making it wet & sticky, had to ask the assistant for napkins to wipe the sides down. As we were doing so the drink was dripping all over my husband's trouser. We pulled over in a costa parking space to tip some of the contents out. We drove home to enjoy our drink, as we had a takeaway. Settled down to enjoy our meal & drink, big mistake the drink was disappointing. It was like drinking powdered coffee & water with an ice cube rattling around, disgusting.I wish we had tasted the drink straight away, so we could get something else. Never going back even with a voucher. Any one else had a...
   Read moreI visit this particular store near enough every day and most of the time use the drive through. All the staff are great and welcoming but there are two young ladies that stand out. Especially when I have my daughter with me. She absolutely adores Imogen and Gabby. They brighten our day up whenever they are there. Always bubbly and make us laugh. Super ladies. My daughter has even said that she would love to work with girls like that. She's only 9 so not quite yet !! Keep up the amazing customer service. Costa, you should be super proud to have people like this working for you. It makes such a pleasant experience. They need a pay rise just for their...
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