I am absolutely furious with the experience we had today at The Plough. My friends and I came in excited for a roast, but what we got was a complete disaster. When we arrived, it was busy, and we were seated at a table that was clearly too small for four people. We couldnât even sit comfortably without bumping into each other, so we asked to be moved. They accommodated us by moving us to a table in the corner, but apparently that meant forgetting about us entirely. We sat there for ages without menus while watching another family get seated, handed menus, and have their drinks order taken immediately. Fine, we thought, we'll wait. But after 15 more minutes, it was clear we had been completely overlooked. We had to ask for the menus and only then did they take our drinks order.
Finally, the drinks came, and we placed our order, only to be told they were out of most of what we wanted, including cauliflower cheese. There was just one portion of pigs in blankets left, and we settled for that.
As if the slow service wasnât bad enough, we then watched the family next to us get served all their food before we had received our starters! By this time, we were starving since it was already past 3 PM, and we hadnât eaten much all day. The starters were pretty decent, and they cleared our plates, but then we were left waiting for another hour for the mains. When we finally asked if our food was coming, the waitress acted completely flustered, muttering a weak âyesâ before disappearing. Another 15 minutes passed without any explanation or apology for the delay. Clearly, we had been forgotten again. When the food finally arrived, the steak came with a congealed sauce that had obviously been sitting out for far too long. Then, the roasts came with the most b-tech, watery, sad excuse for cauliflower cheese, which was ironic since we were originally told they didnât have any. The pigs in blankets? Two sad little sausages on an abnormally large plate when we were expecting three. We asked the waitress about this, and she lazily admitted that âthere usually are threeâ before walking off with them, only to come back and tell us there were no more left. We had to haggle the price down for this! At this point, we just wanted to eat, so we dug in. I asked for four portions of cranberry sauce and got one. By the time I couldâve asked for more, I was too hungry and had already eaten most of my meal. The food itself was atrociously whelming. Not bad, but certainly not great. The beef was alright, the Yorkshire was fine, and my two potatoes were decent. But the size of the two chunks of carrots were laughable. A broccoli stem that was nearly impossible to cut with the dull knives we were given. Trying to cut into it sent my cauliflower cheese flying onto the floor, and thus ended up with gravy all over my shorts. When we received the bill they tried to charge us for the full portion of pigs in blankets. Overall, the entire experience was nothing short of disappointing, and I left feeling absolutely frustrated. This level of service and food quality is unacceptable. I will not...
   Read moreMy new favourite restaurant. We randomly found this place when hiking across the Sussex downs. We had a few options for pubs but this place was ranked highest on Google reviews.
We got in around ~3PM and were greeted by a wonderful chap. Super warm and welcoming. Sorted us with drinks immediately as we were exhausted from our hike. My young daughter went straight for the ice and was soon done with it. After that, she asked them for lots of ice, so they brought out a huge bowl of ice, which was hilarious, and she was REALLY happy. That kept her entertained for ages!
Took our food order. Food came out very quickly. Starters were super but what really surprised us was the quality of the kids' menu pizza. You know when you order a kids pizza, lots of restaurants often won't try because it's "for the kids". Well, we tried the pizza and it was actually incredible. Well done.
Our main course was solid, we had sausage & mash along with a chicken burger/fries. Both were incredible. Very generous portions too.
For dessert, we had banoffee pie and some ice cream. Both wonderful. They had these wafer cone like things that came with the ice cream. My daughter loved them. She asked for more and they brought her out a whole bunch of them. Completely unexpected but she loved it.
The staff were SOLID. I can't believe I've never heard of this place, it is absolutely incredible. I will be telling my friends &...
   Read moreWe decided to go here at short notice and they reserved a lovely table in the corner for us. The chefs made sure our requests for food were met (gravy in a pot for the littlen & extra roasties instead of tonnes of veg) the veg was a little on the harder side, potato's were lovely and so was the pork belly & yorkies. The service was intermitted and slow but they had some very loud parties of people in there which dampend the amphosphre for us personally, we couldn't really have a conversation together without raising our voices, (this is not the pubs fault). The desserts were delicious. It was worth the wait in terms of ordering them, once ordered everything came nice and quickly and it was just delicious. (Banoffee pie & brownie). The ice cream.was probably up there with one of the best we've had to be fair. I personally would not go back purely because of how loud it was & having daughter who struggles in very loud enviourments.. the staff was friendly and smiley & it was an okay roast. But the price was High in total for 1 kids roast, 2 adult roast 3 puds & 3 drinks. We paid a total of £95. So I would of preferred to have a quiter, calmer experince with fast front of...
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