From start to finish unfortunately we had a rubbish experience in The Crown Stirrup. Having booked a table; when we arrived we were told there would be a delay because they just accepted a party of 16 for their order ( surely if you have already booked a table for the time that they order you should become a priority)? The roast portions were tiny, no pigs in blankets and no cauliflower cheese was on our plate even though advertised, however what we did receive was a massive portion of peas alongside a whole sausage. Being hungry after our meal we thought lets get a desert to fill our bellies. We waited 40 minutes for 2 puddings and one of them was wrong. Throughout the time here we heard people complain that their orders were wrong or items were missing. Although the staff apologised, it just seemed to be unorganised chaos. If you have 7 people waiting at the bar, why is one of the bar staff trying to find where to put plastic cups on the bar? Surely this can wait. The band and the atmosphere in the garden was enjoyable, however we wont be back to visit for a roast!
Unfortunately I cannot reply to your comments, so I am replying to you on my original response. I did not write this review for a refund, neither would I have asked for one at the time. You win some you lose some! I am simply confirming that you did not deliver what was advertised and hope that your customer service can improve a little :) Have a...
Read moreAfter all of the Celebrities chefs raising awareness on British cuisine, we have gone all the way backwards. What a disappointment the Crown Stirrup was, I came from Bournemouth to enjoy a good and traditional Sunday Lunch in the New Forrest. Did anyone tell the owner its post COVID so get your garden cleaned up. The place looks closed, and it was quite and the reason could be the food the most disappointing area served by staff that have their trousers hanging around their thighs exposing underpants and buttocks to the customers while they ate. I ordered Whitebait which were as big as sardines, so big they were coated in breadcrumbs and placed on top of the tartare sauce (not freshly made) small side salad no lemon. Whitebait are sprat, small about an inch long coated in milk and seasoned flour served with a vessel of tartare sauce and side of lemon, can have sprinkling of paprika or Cayenne. Oh but the main course was something else, overcooked beef with rubber roasts peas and carrots coated in flavorless packet gravy, glossy and shiny awful, and the red cabbage same watery purple liquid finished off with supermarket horseradish sauce. All through lunch some music blaring through what seemed like a transistor radio. Just when you thought it was safe to venture out for Sunday Lunch there is the Crown Stirrup in Lyndhurst. Close up not good for british pubs and its...
Read moreCalled ahead to see if they could accommodate us and was told it would be fine. Was told when ordering, food would take around 20 min to come out but waited an hour. Was made to feel like we were a hindrance and not made to feel welcome at all. The guy working there was not asking us to do anything but telling us and with a complete attitude. Very rude. The pictures also show the outside area to be nice and well kept, but was completely overgrown, weeds about 2ft high coming out of mortar on the patio areas and children's climbing frames looked very unsafe with bits missing. The pictures on Google reviews froma few years ago, show it in such a nice condition outside. It's like someone took over who doesn't care about it. It's such a shame as this was a last farewell with our friends on what was a wonderful weekend together.
On a plus note, interior of pub was nice and clean and toilets were in...
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