Terrible experience! Been to many pubs and restaurants in the Peak District but never had such a hostile experience. Most of the staff members were nice, some even lovely but one particular senior member of the staff was particularly inhospitable and put simply Rude! Not only was she not able to manage a smile on her face, we unfortunately had the front row seat to her giving patrons dirty looks and rudely telling patrons off. Not sure, who hired her but she’s definitely made sure we wouldn’t be returning customers of Bridge Inn. In fact, even after we paid the bill and got up to leave, she prompted one of the other staff members to stop us and ask that we pay the bill. When we told her the bill was paid, she looked at us blankly and asked that we produce a receipt. Thankfully we hadn’t thrown away the receipt. Of course, once we showed the receipt, she looked away like we were dismissed but the other staff member did say thank you. You’d think that their system would show that the front table of 5 (next to the bar) with a bill of £90 was paid. We love going to pubs and restaurants in the Peak and entertaining guests, but we will be avoiding this...
Read moreBooked a table for 16, didn’t ask if we wanted to pre-order so assumed there was enough staff. Food was nice, we had a lovely Sunday lunch previously and it was beautiful so decide to book for a birthday. There was only one bar staff on and 2 younger servers who couldn’t serve alcohol so the service was really slow and waited over an hour. The lager was flat and not good at all so I had to take it back. My mother is gluten free so she had liver and mash, when we got the bill she was charged for the gravy, which I found insulting. If you have meal especially with mash you expect gravy not a dry meal. The pub is beautiful and I think service needs to be looked at. I did feel like getting behind the bar at one point to show how it’s done at fast pace so people don’t have to wait. Don’t think we will be back...
Read morePub smelt of toilets as we walked in. Zero people inside the pub, a few people outside despite it being a lovely sunny day. Ordered 3 main meals including the caesar salad for myself and a side of chips for the table. We waited for what seemed like an eternity and when it came my heart sank. It consisted of yellow lettuce leaves and 6 croutons which can only be described as inedible at a cost of £9.95 and I paid £4 extra for a piece of anaemic looking chicken. I was hungry so ate the chicken and was going to tell the one member of staff (serving food and the bar) when she came to ask if everything was OK. She never came and we had to leave. Will never return for food. The only saving grace is that it's in a nice spot for a walk...
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