Valentino's — Restaurant in North Kesteven

The service from these guys was absolutely shocking this evening. We order from here regularly and while I'll admit the food is pretty good, they do often get things wrong. My previous order of a couple of burgers was wrong, the sauces were on the wrong burgers but it wasn't a big deal so we said nothing. Tonights order was also wrong, one meal had no sauce, the other had the wrong sauce.

I called the restaurant and explained the situation, I wasn't rude, I wasn't angry, I just politely said I didn't want the meal this time because I really didn't want it with that sauce, I was then given 2 options.

I was told I could be "looked after next time" but if I wanted them to send out the correct meal, they would no longer allow me to have the sauce seperate like we have with another certain order, they would now charge us an extra £1 to have the sauce seperate moving forward. That has got to be the most pathetic, and childish threat I've ever heard, imagine going to a restaurant and being told it costs extra for your sauce to come seperate!

I most definitely won't order from...

came here for a date with my bird sophie o boyle the chips were pukkas but I was sweating my bean off during the visit because its like a sauna in there. there was no where to eat the pukkas once acquired so we had to take it to the local redwood park where I was aggressively bullied by a group of youths on the basketball court. This embarrassed me in front of my date and caused me to have pins and needles in my face. I then attempted to bike home but I fell off my bike 4 times because my hands were so greasy from the chips. when I returned to valentinos to request a napkin to wipe my hands I was racially abused by the teenage girl on the till. I shall not be returning to...

Very unhappy not only was they almost 20 minutes late but the driver gave me my change 90p short. Had a problem with every single bit of food I ordered; the mozzarella sticks were over cooked and some of them didnt even have cheese in, the fried chicken batter was just way too crispy, the pizza wasn’t too bad apart from the stuffed crust didn’t go around the whole pizza. AND WHEN I RANG THEM ABOUT IT THEY BLOCKED MY NUMBER!!! I get it’s a Saturday night and you’re probably busy but come on. Will not be...