We sat next to another table, the same number of people, we ordered our food, followed by the next table. However, the other table received their food around 10 minutes before us. As far as I could see, the other table had ordered about the same as our table, a roast. Strange way of service 🤔
I ordered a small roast. This is by far not the first time, but I'm unable to manage an adults normal sized meal. However, staff seem to assume it's for a child, thus, cold plate with Luke warm food, yuck. I requested extra gravy. Hopefully, it would arrive hot to warm up my food of, by then, a cold plate of food . However, it was served to someone else.
My husband chose a seafood pasta meal to be told later that the advertise d crab was no longer available. He was informed that he would have extra prawns . again, a few minutes later, he was informed that the advertised pasta was no longer available. Would he except spaghetti instead ? By then, he and the other guests were pretty fed up . So, when it finally arrived, the not advertised seafood linguine was appalling. Awful frozen prawns, had been in the freezer for so long, had absolutely 0 taste. Goodness knows why they thought using sweet chill sauce with the spaghetti and prawns constitutes as crab and prawn linguine is beyond us.
He had to call a waitress over to complain. She asked what she could do, and my husband requested a roast beef, which was served, by then after our table had finished their meals.
To top it all, they tried to charge for the 'not, linguine ' meal!
It's a shame. We've always enjoyed our many meals at The Crown. However, we...
Read moreWent for a much anticipated evening meal with 3 people on 18/02/2025 with our daughter after telling her how enjoyable The Crown is and that we have been going there for the last 6 years plus including 3 times in the last 4 days. My daughter chose a meal to her taste and we were served a completely different dish, when we commented we were told the new chef had mixed them up? We were offered a change but most of the meal was eaten by the time we were asked and the manager just shrugged as if it is what it is. We then ordered two deserts Sticky Toffee puddings which we ordered as the table next to us had them earlier and they were substantial and they said were lovely. Ours arrived half the size and rock hard like been in the microwave too long. We mentioned our disappointment when we payed our nearly £100 bill and described the inedible dessert an apology was offered but not even a nod to something off the bill for what was clearly not this venues finest hour. I hate it when you find a place that you rave about and introduce friends to and then when it has an off day all the joy you once felt melts away like ice cream on incinerated sticky toffee...
Read moreWe popped in here to grab some food after hearing good things about the place, the lady explained they were short staffed but could accommodate us, we took a table outside and ordered, 30 mins or so after ordering, the lady appears and tells us she's sorry but our order hadn't actually made it to the kitchen. Not great when you're all really hungry but nothing we could do and understand that errors do happen, we're all human after all, so we sat patiently and waited some more. When our food arrived it was disappointing, it filled a hole but was definitely nothing to rave about, it would have been nice to have a little knocked off the bill for the inconvenience of our waiting time but that didn't happen. We all felt the menu was overpriced for what you got. I would also like to mention that when the young server bought our drinks out, he leant right across my plate of food to put a glass down infront of my daughter, his sleeve was almost in my food, all he had to do was move sideways 2ft and he could have placed it down infront of her without leaning across me. All in all, the staff were pleasant enough but the food wasn't worth...
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