New Lotus Flower - Restaurant Takeaway & Delivery — Restaurant in Northern Ireland

We drove to this restaurant because it had a high rating however the service was horrible. We ordered pretty standard Chinese dishes like noodles, fried rice and mains. They made us wait for the order for an hour WHILE they continued to serve the seated customers as well as other takeaway customers that came after us. As much as we'd like to think otherwise, the action seemed racially motivated. It is also general courtesy for any food service business to offer a small complimentary gesture for such obscene delays but the owner/ receptionist did not offer as much as a...

Many occasions here celebrated in style. Although standards have dropped. I'd rather pay extra for nice chicken (fresh) not frozen and receive the best as the way yous have always been. Must be "just eat" ruinging reputations as usual. Stick with original delivery teammates. Prices or nothing to price is how it goes. Returning customers respect what's given to them in another store is dreadful. I could give many examples but I'm not that low and hope improvements happen...

Ordered a delivery, staff always lovely, arrived when it was due to and over the years I could never complain with sit in or delivery but tonight for whatever reason it was just disappointing! Thought I had ordered with fried rice but came with chips (little bit soggy) and although curry was tasty it just lacked something, a bit watery opposed to the usual more creamy. Sorry to say disappointed but hopefully better...