Il Grano Plymouth — Restaurant in Plymouth

The place looked amazing with lovely decor and friendly staff, which gave us a great first impression. We had chosen this restaurant for a birthday meal, especially after seeing all the great reviews on Google, so our expectations were high. However, our opinions quickly changed once we had to wait around 40 minutes for our starters, followed by another 40 to 50 minutes for the mains. The mains were brought out over the course of about 20 minutes, meaning some people in our party had already finished their food by the time the last person received theirs. That final meal, a Caesar salad, was completely missed from our order due to a mix-up in the kitchen, although we did receive a refund for it as well as a free drink. After that, we had to wait yet another 40 minutes for dessert. The food itself was very bland, and some of the meals came out cold, which was extremely disappointing considering we had pre-ordered everything in advance. To top it all off, two people in our group ended up throwing up the food shortly after leaving the restaurant. The prices were extremely high for the appalling level of service and poor quality of food we received. We were hoping for a special evening, but it was a major letdown. We will not be recommending this restaurant to any...

I would really love to have left a better review… This was a returning visit,..as our first was absolutely amazing!!!..Tonight...we left the venue hungry!…Table booked for 7pm… 1st drinks order taken and served relatively quickly… order for food was placed within a very acceptable timeframe… Then we waited, waited, and waited… just after an hour after ordering and not having been served with even our starter… which, along with the other tables that were still waiting…We decided to leave,as we both need to be up for work before the crack of dawn… Staff are absolutely lovely and to be honest… tonight’s failure, is probably due to them being a victim of their own success… for this reason… We WILL be looking to return…as with anything that is new…you have to be prepared for teething problems …The food on our first visit is what brought us back for a 2nd visit… UPDATE!!… We decided to give it another try… Could not fault it.. Superb food, quick service and a lovely warm welcome… We will be returning… I have revised my rating, to reflect our most...

I had the brilliant pleasure of attending the opening of this amazing Italian cuisine restaurant in Southway, Plymouth. We had an extraordinary time, brilliant food and service, could not fault the food, the service and the environment, great amount of food on the plates, I have personally tried the following and was extremely happy with: Tomato bruscheta, Linguini pasta(cannot remember the rest of the name), Risotto with gorgonzola, Risotto with salmon and sea bass, king prawns (cannot remember the actual menu name), Tomato soup (the best I've ever had, was on the soup of the day), Sea bass (perfectly cooked and great veggies with it), double espresso (one of the best in Plymouth) and not to mention the wine which we have enjoyed quite a bit of it. Clean bathrooms, really well arranged bar, great seating area with outside space and service. Open kitchen area so you can actually see what is happening. Friendly and approachable members of staff and a great atmosphere all together. Would definitely recommend and we will 100% go back...