A disclaimer before I start - i've been going to Holy Crepe for over a year now and have sampled the majority of their range of desserts, i'm a repeat customer and this is my honest review of their food and their service.
Holy Crepe is my go to location for desserts. There are a lot of great dessert places in Rochdale, but a lot of them seem to charge extortionate prices - £7 for a cookie dough? Are you having a laugh!?
Holy Crepe is different - they charge very reasonable prices and for this modest amount of money you get a lot, both in terms of the quality of the food and the service provided. The ladies and gents who run the show in the shop are very courteous, attentive and very polite. They always have a smile on their faces and are happy to help and always go the extra mile for their customers.
The food is something else - the Jam Roly Poly's, Cornflake Tarts & Bakewell Tarts are to die for, genuinely some of the very best i've had. They have a really old school, authentic type of taste that brings you back to school days. Their Pancake stacks are impeccable - lovely thick and fluffy american style Pancakes, drenched in whatever sauce you fancy and topped with whatever confectionary you can think of. Their cookie doughs are also incredibly good - soft, flavorful and perfectly baked. Their bubble waffles are faultless, they are cooked to perfection, light and airy and topped lavishly with sauce and chocolates.
I cannot fault these guys whatsoever - sometimes deliveries might be late, on very rare occasions they might get an order wrong - at the end of the day, the staff at Holy Crepe are human beings who are fallible, they make mistakes (which are exceedingly rare and not common at all, might I add) - its their ability to deal with these rare mistakes which really makes them shine.
Kudos to everyone who works at Holy Crepe - you're doing a brilliant job - and keeping my stomach full of lovely treats at the...
Ā Ā Ā Read moreI hate giving negative reviews but I think this one needed to be said.
I ordered on the phone for collection where i was told it would be a 20 minute wait.
I arrived about 25 minutes later and went inside to pay and was then told that itās going to take another 30 minutes!
Just to reiterate what the majority of the other reviews: no customer service skills, a smile is worth so much! and i just didnāt get one at all-
After collecting the food and going home I tried the bubble waffle cone, they had made a mistake with the order and put nutella instead of normal chocolate :(
i rang them regarding my concern for allergies and that this is not a mistake that should be taken lightly, and that i would like a new one delivered in exchange.
the woman over the phone was impolite, blunt and was not willing to do anything about this. she explained that it was a new trainee who made the mistake and we should come and collect another one.
it really is a shame because the food was actually okay, but the experience was definitely subpar.
wonāt be coming back again nor...
Ā Ā Ā Read moreThis would have been 4/5 stars if only for a few things: delivery time, customer service and missing item.
I had ordered through deliveroo at 8.10pm on Saturday night, I ordered 2 big daddy cookie doughs, a freddo cookie dough and a brownie. I understand on a Saturday night many delivery places will be busy and rushed off their feet, but after being told our order will be delivered around 8.45pm and then not receiving it until nearly 10pm is ridiculous. Couldn't even cancel the order or ring to ask where it was, I rang 3 times and all 3 times it went straight to voicemail. It doesn't take nearly 2 hours to most likely heat up some premade cookie dough and package a brownie. All 3 cookie doughs say on deliveroo they come with ice cream, only 2 ice creams arrived.
On the other hand, the desserts were nice but not a nearly 2 hour wait nice. I would say if you are thinking of ordering from here on a Saturday night be prepared for a long wait (probably even order before your tea) and to not get proper...
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