Poor service on this visit. Having been to the White Heart, Catsfeild several time previously and had always had a descent meal and good service but today (17th Aug) this was not the case. We arrived on time, we’re shown to our table but then had to wait 10-15 minutes before we were offered a drink. We ordered our food and the starter arrived, which we were sharing and had to wait again as our food got colder whilst the serving staff eventually brought side plates. The main courses then arrived and my wife immediately brought to their attention that her garlic potato’s had no garlic on them. The response was “what would you like us to do”, this was not sarcasm they were genuinely asking us what they should do - maybe replace the sauté potato’s with the requested garlic potatoes. We waited for the replacement potatoes, as our food got colder, and by the time the garlic potato’s arrived I was already more than half way through my main course, which is not good. My wife finished her dinner but did not completely finish her chicken and requested that she could take the remainder of the chicken home. The table was cleared and a few minutes later the serving staff informed us that the kitchen staff had thrown my wife’s remaining food (the chicken) in the bin. That was it, no offer to replace, no offer of anything, our money thrown away. We requested the bill, noted there was nothing offered by way of recompense for the, errors, we paid and we left, very disappointed with our latest visit. In my wife’s own words “ I guess this brings them down on our to...
Read moreCame here for dinner on a Saturday evening, we were are party of six including two children. The local ale is very good if you enjoy a hoppy session beer. The menu is not huge, but that normally means things are cooked on the premises, and not bought in from one of the big frozen food suppliers. The meals we had were really good: steak cooked exactly as ordered, macaroni cheese that was nice and cheesy and browned on top, the red Thai vegetable curry contained a good selection of appropriate veggies and was spicy hot as expected. Service was a little slow, but we did arrive at 20.00 and plenty of people were already eating/ordering food. There were also plenty of locals propping up the bar so the atmosphere was busy and quite loud. The staff are very friendly and keen for customers to have a good experience. We thought our dinner and drinks were good value for the money and will definitely return when we next stay at the campsite that's about 1.5 miles away - the walk is through woods and doesn't include any roads so returning after dark does need a torch or a very bright full moon. It's a proper village pub that does good food, well...
Read moreMy mum wished to dine in the White Hart Inn for long time now so when me and my Husband talked about where to take her for Mother's Day it was an easy choice. I called to book a table as they are always busy from what I heard. We had a superb time. The atmosphere of the pub is lovely and warm. The customer service is great, they were helpful, quick and smiley.|The food was absolutely delicious. Scampi and chips, Crispy chicken and chips, Ale and steak pie with roasted potatoes and gravy. I had the vegan option (I am not a vegan but enjoy veggie dishes), Sweet potato tart with swede, veggies and marmalade, topped with seeds, with garlic and rosemary roasted potatoes and crispy stuffing ball and gravy, oh my world, the flavours were amazing and one of the best meals I ever had. For desserts we ordered Raspberry choux buns filled with raspberries and cream and topped with raspberry and chocolate glazing,...
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