Aroma — Restaurant in Scotland

My wife, baby daughter and I stopped off here on our way down south. It was busy but we managed to get a table. They supplied a high chair for the babes. The staff were friendly and helpful throughout. My daughter loved the business with so much to look at. The staff kindly het up my daughter’s meal which we made her. They have a decent menu with your staples like filled rolls, baguettes, baked potatoes, soup and ofcourse your full breakfast etc. I opted for the soup and a baked potato with coronation chicken and sun dried tomatoes. I love how you can have many different fillings and mix and match. My wife got a full breakfast and each of us got a hot chocolate. My jacket potato was pretty good. Severed hot and the sun-dried tomatoes and the chicken flavours worked well together. I personally prefer to have my potato skin crispier but to someone else this may be perfect. The soup was nice also. The breakfast wasn’t anything particularly special but still enjoyed. The hot chocolates were luxurious and very generously topped with cream and fudge pieces. This went down a treat. We took away a couple of sweet bakes both of which were yummy. Overall a solid cafe to stop off at if you are passing...

My wife & I visited Aroma randomly as walk ins this weekend whilst on holiday. The experience was awful, despite the town of Biggar itself being very appealing. We walked in, chose a seat in the window, waited ages for menus which were eventually supplied by a fairly pleasant female staffer. Waited ages again. Another waitress then served a table who had arrived at least 5 minutes after my wife & I. We chose to walk out at this point, my wife was not happy & had attempted to address the poor customer service, I decided I definitely do not want to dine here ever & we left. Instead, we walked down to a small sandwich shop called Zest & enjoyed delicious takeaway sandwiches which we ate on a lovely quite bench nearby. My advice is to avoid Aroma & try somewhere else as this place appears to be badly organized and run! If I could give it 0 stars, I would. Happy trails to those that visit lovely Biggar, just don't...

Sorry to say but we sat for 10 minutes after being given our menu. Then we had to adk if anyone was serving, during this time someone who had come in after us was served first. We asked if we could have scones warm, at the time of ordering. They arrived cold and were just plonked on the table so we had to ask again. Staff seemed to busy looking out of the window. Total rubbish customer service definitely won't be back and in my opinion someone needs to give the staff a kick up...