Cross Stobs Inn — Restaurant in Scotland

We went for a lunch and the battered fish fillet at 14.50 was dripping with grease and had bones all the way through it- spoke to the server after my partners gum was cut and bleeding from a massive bone sticking into her gum and showed the amount of bones picked out it was like dodge the sharp bone whilst eating- they did offer a desert on the house or a drink on the house but we’d just had a pint of coke each and didn’t really fancy a desert after the disappointing main, the garlic bread with the mac and cheese was also rock solid. We counted 12 bones + which isn’t really acceptable and it was 46£ for 2 courses and 2 cokes and a cut mouth with no real rectifying of the situation- if someone doesn’t really eat a main and complains with proof that it has many many bones in it and refuses a desert especially cause of how poorly the mains where or another drink cause they have a full one there, it was only draft coke we had as I’m not long out of major shoulder surgery (this is actually been my first time out in public since my surgery and felt cross stobs would be perfect) then more needs to be done. Shame really! Don’t like to slate local businesses but you shouldn’t be paying that much and coming away with a bleeding mouth and disappointed! We had actually planned to get a different main but the starter selection is poor on their spring deal and they didn’t have any pate at all in stock which was told to us as we ordered so we had to change our meals and just order off the normal menu. Extortionate prices for well below par food! Nice for a sunny day with the beer garden but their food has went completely downhill...

Went in for a roast dinner. Two other tables were seated and looking at menus. Didn't have thier drinks yet. We got our drinks quickly and waitress said she would come back and take our food order. We knew we wanted 2 roast dinners and told her that. She said she would need to serve the other 2 tables first who were still only looking at the menus. Bizarre ordering system if you ask me. Usually whoever is ready to order can do so. Lovely blonde lady came back eventually to take our order. Food came out quite quickly. The roast was vile. Yorkshire pudding burnt on top. Meat was really tough. Veg tasted sour. The portion was tiny and the gravy was more like brown water. Tiny wee roast potatoes roasted on one side. No Mash, no Cauliflower cheese and stingy with the sour veg. Food was only lukewarm .After a roast dinner your meant to be stuffed full and satisfied. I started hoovering up my kids mac and cheese he left once id finished the roast .We were still hungry when we left. When my husband told me it had been £17.50 for each roast my jaw dropped. I'd happily pay this for a decent roast but not this particular roast. I'd have been better making my own in the house. We were £48 down for two terrible roasts and a kids mac and cheese and two draught drinks. Its a pub not a restaurant .Don't know how they managed to win thier recent award. No atmosphere. No music. Kitchen clearly understaffed and under skilled. Even my three year old was saying I want out of here. Also dogs lying around everywhere in...

I contacted the pub direct to resolve first but the response was simply not good enough hence onto the review. Can't just take responsibility and say sorry we messed up there, apparently all "very popular restaurants" (their words) leave you sitting for half an hour refusing to take your order because there were bookings who came in AFTER we did. Staff telling us different things. It was not busy and we'd been ready to order for over 25mins before we left, staff were aware of this as we'd asked to order twice already and were told no there's other people Infront of you...which turned out to be the booked tables, so paying customer or not it doesn't matter, you're valued less if you haven't booked despite handing over the cash all the same. Total joke making folk sit and wait when your booked tables aren't even ready to order yet anyway, and repeatedly saying they'll just be 2mins for it to turn into 30mins, who knows how long it would have been because we left at that point over the poor customer service. Very disappointing that after messaging to resolve instead of doing a review, it was not taken seriously and glossed over and sorry for your wait. Take some responsibility and make sure staff all know the script so you're not being told...