I suppose the main thing this place has going for it is that it's the only place open late on a Sunday for many, many miles. As vegetarians, we knew the menu options would be limited at a place that serves mostly seafood, but we didn't expect the food to be so mediocre and outrageously expensive. We heard they had nice pizza, but apparently the pizza chef was out. The vegetarian burger was tiny and mostly lettuce (ÂŁ17!!). The beer selection is very limited to Tenants and Guinness. The atmosphere and service is also lacking, to say the least. Our party of 3 was told to push together two small tables in the back of the restaurant where people were playing darts and snooker and bumping into us. The servers took an extremely long time to come to our table - we had to flag them down multiple times. We overheard a customer asking if they could play something other than American country music, and a server snarkily told them that they could play the music they want at their own house. The restaurant walls and bathrooms are dirty, and the bathroom locks don't work, so someone walked in on my friend. Finally, when we wanted to pay, they did not take contactless payment and their machine wouldn't accept my friend's PIN. The server was incredibly rude about it, suggesting that my friend put in his PIN wrong too many times when that is clearly not what happened. Because we were splitting the bill, the server told us we should pay for his portion and do a bank transfer, which is very inconvenient for us as we live in different countries. Overall, I would NOT recommend this place. Way overpriced food without even being an enjoyable place...
   Read moreIt's many years since we stayed at the wonderful Tigh an Eileen Hotel. Delighted to learn it's still under the same ownership. This and the Shieldaig Bar & Coastal Kitchen are located on the shores of Loch Torridon, Ross-Shire.
The weather was idyllic, the views spectacular. We sat outside to eat our meal. We were served by a gentleman by the name of Jordan and his team.
There was plenty to choose from on the menu. The fish and chips and mushy peas were among the best we've ever experienced. The batter was second to none, the fish tasted like fish, the chips were crisp, exactly as we had requested. Even the mushy peas had a texture of their own. And the food was hot, unlike in many establishments. The slice of yummy chocolate cake to follow was the cherry on the icing, so to speak.
The service was highly professional, welcoming, efficient without being effusive...with a smile, not a snarl.
Several locals were enjoying a drink and happily engaged in conversation with visitors to this paradise.
Catering of any sort requires hard work, precision planning and customer focus. It was clear to us the staff enjoyed their work and were dedicated, which reflected the ambience of this establishment. They are all a credit to your organisation.
Covid rules were strictly adhered to. Everywhere was spotlessly clean including the powder rooms.
Excellent value, outstanding quality. This gem is highly recommended.
Thank you for making our daytrip all the...
   Read moreHave eaten here many times before. Massive disappointment this time, Sunday 31st March. Service was rude from the get go and when you order a house white wine you expect it to be all of the same type, not a mixture of whatever the chap in the high viz suit can find in the fridge. We arrived 10 minutes early for our booking and were sent upstairs on the off chance the table might have been ready. We were promptly asked if we were able to tell the time and that obviously the table was not ready. No suggestion of a drink at the bar which is the normal practice. We got a drink and sat outside and returned 10 mins later. My wife and I were then seated 10 minutes after our booking and felt more of an inconvenience than a paying customer. We had finished our drinks before the starters arrived and we were not offered any more for the duration of the meal. Having ordered scampi and fish and chips the hour and a bit wait for the mains was very long. With no apologies when they did finally arrive. Both servers upstairs were completely useless. We were handed dessert menus 3 times after asking for the bill. This is not the experience we have come to expect and it has put us off returning. Please sort yourselves out because the monkfish scampi we had last year...
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