Starbucks Coffee — Restaurant in Scotland

Ordered 2 drinks, mediums for both, total came to £10.20!!! Would’ve been cheaper going for a couple of pints. I’ve visited this place a number of times for the odd drink but this will be the last. I don’t know who sets the pricing but £10.20 for two drinks, one of which is essentially pre made with ice and the other coffee requires little human skill to prepare as the machine is fairly automated, is absolutely ridiculous. At least in Costa you see an actual coffee being properly prepared, their prices are significantly cheaper and the coffee is better too. At least half my visits have ended without actually purchasing anything as their card machine was down. No fault of the staff but something the franchisee should have had sorted out by now, possibly too busy sunning themselves on a far away beach off of the profits of their captive audience. Save yourself some money and go across the road to the McDonalds for your coffee, it’s significantly cheaper and tastes pretty good too. But then again, any Port in a...

Disengaged team of staff delivering terrible customer service. I witnessed staff ignoring and tutting and rolling their eyes at customers. One member of staff stood shouting across the store to an elderly disabled customer that her order was ready, then looked at her colleagues in disgust as if to say "is it me"?, as the woman hadn't realised she was talking at her, when the polite/correct thing to do would have been to take it to her. The store cleanliness was poor, no napkins at all, dirty tables, rubbish left lying. Store was not busy, but staff looked like they were hungover and couldn't be bothered. Shift supervisor snapped at a colleague at one point. I used to be a frequent customer but sadly, the place has...

Really disappointed to try and pop in here for coffee on our road trip to discover that this is the only Starbucks we've ever come across which is not dog friendly. So a nice visit turned into one of us being essentially kicked out, so my partner waiting outside with our well behaved dog while I watched the server run out of cream then not be bothered to make more, serving us one full frappucuno and one deflated looking attempt; couldn't be bothered arguing since partner and dog waiting outside so just left, but probably wouldn't bother going back. Apparently it's "often the case that people walk in with their dogs cause they're allowed in other Starbucks" so... maybe a sign or perhaps a...