Virsa Indian Restaurant — Restaurant in Scotland

Every now and again you go to eat at a restaurant and your expectations are exceeded. This happened last week when I was on my holidays in Canada to visit my family and friends. We visited Niagara falls and on our last night wanted somewhere local to our hotel to eat. We stumbled across The Virsa Indian Restaurant. Special thanks to the Manager Daljinder Singh without a reservation able to find us a seat (I recommend booking if you are going there) and so the delightful experience began. From the moment we entered to the moment we left, the guy who serve, supported by other were gracious, welcoming and ensured our food and drinks were delivered promptly and as requested. Service here is second to none. The food was excellent, tasty and as described on the menu. Decoration in the restaurant was tasteful and enhanced the visit. To finalise I would find it hard to imagine that you could have a bad experience here as everything about our visit seemed to be ingrained in who they are. Thank you very much guys, next time in Niagara we...

As it was a Monday night the restaurant was vey quiet. Just one waitress on duty. The food was OK but nothing special. What did disappoint was the lack of metal hot plates on the table to keep the food hot. Also at the end of the meal the was not hot clothes to freshen up and no After Eights or shots. Maybe I am just used to the Indian restaurants in Manchester where the above is always included with the meal. The waitress was very nice, but once the main course was served she disappeared and we had to go and find her to get another drink. Unfortunately I also thought the meal was expensive for what we had, but again I am maybe comparing what we get in Manchester. If the above issues and pricing could be resolved , we...

Order was late and had 3 items missing. Contacted Virsa to let them know of the missing items. Basically got called a liar by the not so pleasant lady and repeatedly told me I was wrong, then I asked for my money on those items which I was told I could request via Scoffable. "Lovely" lady phoned me back to basically tell me I was a liar and the camera proves I received it all...no consideration for the driver not handing everything over!! Virsa contacted Scoffable to refuse my refund. It's a shame as the food is nice and we've used them lots of times before; however we won't be going back after the awful attitude and...