The level of service at this restaurant was some of the best service I’ve received, I really did feel as though the service was the same calibre of a fine dining restaurant you’d expect in Mayfair. The waiter brought out numerous tasters for us to try free of charge throughout our meal including pakoras and spiced chicken with salad and even an on the house shot after the meal which was complimentary, given the cost of living currently I found this incredibly courteous and this mannerism stood out as an exceptional 5 star service. The waiter’s were very attentive and polite to me, showing empathy towards my recent accident (broken arm cast) helping me in my seat and opening the door for me, it’s been a long time since I’ve had this kind of service! The price of the food is incredibly fair, the food came out fast, the portion sizes were generous and the food was really tasty. The chicken tikka masala was a good deep red which is what I like and the chicken was well marinated and cooked well. The naan bread was delicious and fluffy which complimented the meal. My partner had the pasala which was a chef special and said it was so nice he didn’t stop to speak about how good it was! It was eaten in minutes. Waiters were attentive to ordering, refilling of drinks and requests. I would definitely come here again, the price is incredibly reasonable for the level of service and...
Read moreTook friends, 4 people total in our group, we had booked in advance and arrived a few minutes early. Took over one and a half hours for food to be served despite asking how much longer at one point. At least 2 other tables that arrived and ordered after us had nearly finished their food before ours was served. One of our group has diabetes and delay in food arriving was getting critical. Food was good when it eventually arrived but could have been hotter (hence 4 stars not 5). Getting served 2nd round of drinks was almost impossible in fact getting attention of staff was almost impossible. Finally had to ask for bill 3 times and eventually stood up and put coats on before they presented it. Needless to say no tip left this time. Have eaten in here before and noted service sometimes slow if busy with takeaways which they seem to prioritise but never as long a delay as this time, and no explanation as to why. Won't be taking friends again or eating in again; infact as we left our friends requested we eat elsewhere in future due to the poor service and extremely long wait...
Read moreOrdered a delivery at 18.25 to be told it would be around 1 hr 15mins. This was not a problem as I know they are a busy restaurant. However on placing my order I wanted ceylon chicken to be told they don't do this particular curry and they suggested something else which sounded great so went ahead with the recommendation. Waiting for the food to be delivered I had to call them to see where our food was as by now 1hr 35 mins had passed. The guy told me the food was ready but they were waiting on a delivery driver so it will be 20 mins. Fine no problem! Another 45 mins passed and our food turned up at 8.45pm. On unpacking our food the recommended curry was not in the bag! I phoned them to tell them of the missing curry dish to be told by the manager that the dish wasn't written on the order and that they do do ceylon chicken. I'm absolutely furious that I waited 2hr and 20 for the delivery and that a dish was missing, this spoilt the whole meal for me and I will reluctantly go back. The food was also not hot! I will go to quissa next time as I've never had a...
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