Nashtaa Restaurant Slough — Restaurant in Slough

Nashta. What can I say? Delicious food. Served with a smile. Reasonable pricing. We had one channah bhatura plate and a veggie breakfast. Comfortable seating. Nice ambiance. Music selection not bad. The food arrived quickly. The masala beans spicing was perfect. Not overly spiced. The channeh were slightly spicy. No option available on spicing level on either dish that we’re aware of. Impressive menu. Something for everyone. Tempting to knock a star off the review but considering so much was right with our first visit it wouldn’t be fair. Why lose a star? We really wanted to try the Amritsar kulcha but were informed this was only available after 11:00 AM. This is not stated on the menu but might be a case of a chef arriving late etc. Would we visit again? Yes, it has passed the mum test. So we’ll bring our mum with us some time and I’m sure she will approve.

Update. After yesterday and not getting to try the kulcha we visited the following day. The kulcha. Nice but not special. Not the type you see in the food vlogs where they crush it in their hands. It has some crunch and layers to it but not a unique experience. The paper menu states kulcha with potato or onion but that’s not an option and you get both. The bhatura is better.

We also tried the masala beans and cheese toast as a side dish. You cannot go wrong with this simple yet scrumptious dish.

Drinks wise it was ginger tea this time around and it was really nice. Not too fiery but a nice kick to it.

Considering they were a little busy, I’m pleased to report there was no drop in service. Food still arrived in good time. Service was still friendly.

Third visit today. Disappointing. Booked a table. Arrived on time. After a 5 minute wait by the door we were seated with a bemused look of where to place us. A reservation surely means a table is guaranteed?

We were seated by the entrance. Every time the door opened cold air came in. We were forgotten for over half an hour. A waitress was flagged down and she apologised for being busy. The food arrived within 20 minutes. Some dishes were warm. Some were hot. The bill stated an item that we did not order and this was refunded.

It was kind of the owner to meet with us in person and apologise as well. Although, personally a discount should have been considered too. Or a goodwill gesture such as: “Your next cups of adrak chai are on us.”

Would we visit again? Not at a peak time. No way. Whether it is lack of staffing or too many customers, no one should endure poor service. A point to consider would be to advise customers at the door something a long the lines of: “We’re quite busy today and your order might take 20 minutes.” Or: “We can’t seat you for 30 minutes.”

Given this third visit was so frustrating. We’ve decided not to book an event for 20 people. If they cannot handle a full house then a side room event doesn’t sound like a good idea to us.

Hopefully, all points are taken on board and, they continue to thrive.

Parking can be a bit of a nightmare though. Would be good to know of additional parking when the hotel car park is full. Of course, customers shouldn’t have to pay for parking when the restaurant has caused significant delays. A special occasion today meant a good impression could not be made for our guest of honour.

Due to the poor service and being forgotten we received a £100 fine from parking eye for overstaying the quoted 75 minutes. We contested this...

A disappointing and time-consuming experience. Parking isn’t fantastic but luckily, there is some. We walked in and FOUR members of staff saw us standing there at the entrance but decided to finish their giggling conversation before one of them approached us. We were seated and left alone for 10 minutes before we had to ask for a menu. Imagine seating people in a restaurant without giving them the menu. This irritated us greatly. Ordered at 12:16, just one full English with scrambled eggs and one eggs on toast with one tea and one hot chocolate. They weren’t particularly busy either so it should have been a fairly straightforward process. Food came at 12:43. Nearly 30 minutes to make some simple breakfast items that a burger van could knock up in 7-10 minutes. Drinks came at 12:50. That’s right, no tea or anything until nearly 40 minutes after the order. Food was good, full English came with the equivalent of four eggs that were scrambled, a bit much and sourdough bread wasn’t toasted at all, more like it was left on the side to dry out a bit. When it came to the bill, we asked for it then immediately got up to pay at the bar because we had lost all hope of anything being actioned in a timely manner. What was meant to be a quick brunch, ended up taking double the time with a disappointing end. Decor is alright but let down by the details such as wonky chandeliers with mismatched bulbs. So much potential in this place let down by extremely poor customer service and what seems like an inefficient kitchen. Sadly, won’t return as an ordinary cafe...

My friends and I came to Nashtaa today and the lady there told us it would take around 5-10 minutes for the food to come. It took 6 parathas 30 minutes to come and we had to run back to work otherwise we would be even more late. We specifically told one of the staff we had to be back by 2.20 and she acknowledged this, but clearly didn’t bother or even warn us how long it would take for the food to come. One of my friend’s had also ordered chai and she herself had to go up to the counter (apparently she works at Nashtaa now) and ask them to give it to her, which was just simply pouring the ready made chai into the cup, even though at this point we’d been waiting for around 15 minutes. There was no bill/receipt given to us after we had paid. After this, my friend checked her bank statement to see how much she had been charged and we had been charged £1 extra (each of us). So all together, we had paid £40 just for six parathas which is honestly ridiculous. When we went to ask Nashtaa why we had been charged extra, they claimed it was a “service charge.” At no point when we were there did they mention a service charge. We have practically been scammed, this isn’t good customer service at all. We had each been charged a service charge just because my friend who ordered the chai had to go up just to get it as it was taking so long just to fill a cup up. We have been here before and we were never charged a service charge, only the price of the food. Please work on your customer service and train you’re staff better. However, food is...