Sunar Gow — Restaurant in South Derbyshire

We visited as a group in the week for the first time since refurbishment. The decor has certainly had an uplift and the restaurant has a modern and original vibe.

The food was good, portions were generous and the menu has all the classics and some ingenious dishes with an Indian twist. Everything was cooked and served very promptly and the flavours were good. The presentation was exceptional, added to the upmarket ambience and was a step above your average curry house.

What really made the Sunar Gow special, though, was the service and the staff: particularly Rahim and Mo. They were welcoming and friendly and went out of their way to proudly explain the meaning behind the restaurant name and ensure we had what we needed, from drinks to table space, and we were enjoying our meal. When a minor error was made with the order they were quick to waive the charge for an extra dish and even tailored an off menu request for one of our party. They were attentive without being intrusive and genuinely friendly and engaging.

Overall a very pleasant experience and everything felt a bit more special than a standard...

Very disappointing experience, my dish was ok but my family didn’t enjoy theirs. One waiter came over and asked if everything was alright to which we said “it’s not great”, he just laughed and walked off - awful response and left us with no choice other than to eat the food. What did they expect us to do after that response, pay for the food and not eat any of it?

At the end of the meal another waiter came over and asked how everything was, we expressed again it wasn’t particularly good hoping this waiter would at least be trained in hospitality but again they just laughed, made a sarcastic response about “enjoying bland food” and walked off laughing. Not really sure what choice we had, most restaurants would ask for feedback on how they could improve and at least offer an apology.

I can see, as predicted, they have replied with something equally as dismissive, arrogant and sarcastic - all I’d say to anyone thinking about dining here is read all the negative reviews first - they all echo a similar narrative over quite an...

I'd like to follow up to the snotty response on my mother's review. My husband and my mum both ordered the same dish and both did NOT clear their plates, infact my mum had probably two mouthfuls. They've eaten the same curry in other places and also know what it's meant to be like, they did read the description thank you. The sauce was split, it looked like Mr Blobby had been thrown in a blender and was very unpleasant. We even swapped at one point so that they had at least had something to eat, we should have said something before the end but know how complaints are taken in you restaurant so struggled on with it. I couldn't fault my dish and I did eat it all, same as my Dad. They also had none of the naan they ordered as that was also terrible and not like any I had ever seen. I find it cowardly to respond with snotty responses that people cannot reply back too when everything stated was infact true. We did bring it up when the plates were cleared and that was his response, I await my...