Harvester - Faulty Towers comes to mind - We were greeted by a lady with no name badge, then as we had someone with a disability we pre-booked requesting a booth, which un-named lady told us we couldn't have one. On taking us to our table we walked past two empty booths when we asked un-named lady she said they were already pre - booked. The waitress then took our drinks order but left her tablet on our table which we thought was odd she didn't return for it, after 25 minutes of waiting we asked if we could have our drinks and salad bowls to a new waitress, she then advised us that the last waitress went on her break. When the waitress came back from her break she seemed to be quite nice, clearly there are some issues at this site with management, the salad even looked drained and dry. To add insult to a disability, the 2 booths out of 3 remained clear for the duration of our visit. This is the worst restaurant for service and our total visit was 2 hours 20 minutes.

Food - the soured cream looked lumpy and yellow, when we returned it the "Chef" secretly disguised as a waitress advised this is how soured cream is meant to look, not that it had sat on the side for too long. This undercover individual later turned out to be none other than the manager called Gee ( not a surprise that the staff didn't want to smile )

The puddings we ordered 1 treacle pudding with custard which was tasty. 2 kids and 1 adult rocky horror sundaes, this was a horror experience, we each had the same tiny piece of brownie, which was over microwaved or just crusty with hardly any chocolate sauce in any of them maybe this is why it's called a horror pudding.

When the poor waitress asked at the end of the meal, did you enjoy your meal, we replied not really and asked who the manager was, she shyed away from saying until I asked again and she advised it was someone called Gee and described her.

The saving grace was the food was pretty standard and not terrible all in all which was good, although the service in general was the worst we have experienced at any Harvester we have visited, having to chase constantly to get our orders.

No surprise we won't visit this Harvester again.