The Kingfisher Kitchen — Restaurant in Stroud

It’s a shame that this café isn’t what it once was, still pleasant and the food is fine if not great. Some items appeared to not be on the menu which created confusion. It’s quite expensive for what you get and the selection isn’t massive though I think the availability of what there is is fair enough, good range of cakes which are good but not brilliant. The real shame is the cleanliness of the cutlery and plates. Of the plates stacked by the cakes onto which you serve yourselves almost all of them were sticky and had marks on, furthermore the ramekins into which you could serve yourself condiments also had bits still on them, were sometimes greasy and were also stacked whilst still very wet, all of these are resolvable by spending just a little more time checking whilst pot washing so it’s a shame...

Food order was incorrect with one meal not delivered. Staff kept checking back to the table to see if we had received it which with one child crying as they hadn’t got food you could very clearly see we hadn’t. Left to feel as if we were lying that we’d not received the food! Then spent 15 minutes trying to get staff to believe we had ordered and paid for said food whilst my meal went cold. Eventually and begrudgingly a meal was brought out with the fish sat in a puddle of oil and luke warm chips. A thoroughly horrible experience both with treatment to us by staff and the under whelming food. Oily over cooked fish and chips, soggy crust less quiche which was cold by the time I got to sit down and eat it and very expensive to boot.

Bring a picnic and avoid...

I remember the Kingfisher Cafe being rather good quality but sadly this no longer seems to be the case. Although they have great quality cakes, other aspects seem to have failed recently.

Today, we ordered a coffee and hot chocolate. After we received the drinks, they were stone cold. Not sure how this happened but it certainly isn’t good. Although the staff quickly sorted this out, the second coffee still was lukewarm at best.

Sadly the staff also didn’t seem very pleased to be serving. It’s sad to see a cafe at a popular nature reserve not living up to...