The Blacksmith Arms — Restaurant in Tendring

We originally booked for 3pm for 3 people then Approx 15 mins after we arranged for more people to attend , we called back and the lady said she only has 2pm in which half of us turned up 1.30pm and the others arrived 10 mins before.

We ordered pretty much as soon as we sat down. However we wasn’t told there will be a big delay in time for the dinner. We had 2 children with us also and we ended up waiting Approx 1 hour and 15 minutes after asking several members of staff For updates.

Eventually after explaining the situation of waiting so long , they said they would honour the kids meals . As I paid, what seemed to be the Owner of the pub came up to me and questioned the time we arrived as if he didn’t believe us and stated he would be going to check the CCTV . I have never been spoken like this ever from someone in a restaurant/ pub before! It was absolutely horrendous and so unprofessional . Was actually speechless in the attitude of this man if the way he came across as if we was liars!!

I would NOT recommend going to this pub and spending money with his company at all! Shocking behaviour from a owner to speak to a...

Despite all the bitter reviews I myself have taken several friends to the blacksmiths over the last 9 years and always had a lovely atmosphere with great prices! The food is absolutely fantastic lots of choice on the menu and very quick service. on one occasion my friends commented how great for value it was and delicious. I have been pregnant twice and visited here to eat where I’ve actually over ordered before and the portion sizes are enough for a pregnant appetite 😏. I have been coming here for several years and never once had a problem with staff or quality. They are all so friendly and welcoming. Even during events they are quick to serve, always a wonderful place to visit. Very homely and great for children with the play area in the garden. Will be...

9 of us went yesterday, 3 vegetarians, who didn't get what they ordered although they did say what they got was nice. 5 of us had lamb and 5 of us got food poisoning. The service was so slow waited about sn hour and a half for our food. It was also cold. That's 9 people that won't be going back. Very worrying for food poisoning when you have both elderly and a pregnant person in your party. We have tried to report it to enviromental health but they said to get a diagnosed result from the doctors, but we all know how long it takes to get a doctors appointment. Please bare this in mind if you are wanting to eat there. I hate giving bad reviews and if it was just the service I wouldn't have, but when it comes to food poisoning it's a...