The shop is nice and what they sell is good quality, but some of the staff really need to step up their game in the customer service department. In there this morning and almost felt like I was hindrance being there. Only ordered 3 cakes and once I'd left and checked the order it was wrong. In hindsight I wasn't surprised as I don't think the lady serving me was in the least bit interested in what I actually wanted, quite rude and abrubt to be honest. This is only the first bad experience of being in there many times but I can't ignore it and have seen someone else has had a bad experience with a member of staff, so this isn't just a one off. Just be polite and listen to customer's it's the least I expect.