This is so disappointing to have to write as a local born and bred in the area! The food we have just had was an absolute joke... We are a family of five and been to the catchpenny regularly. I have grown up in the village and have been many times before sometimes it's hit and miss but tonight has made us not want to go for food ever again. It wasn't busy so didn't expect to wait so long for our food, when it finally came it just wasn't worth the wait or the money we paid. Our daughters ordered kids burger (no kids menu just told what was available) and it was horrible, infact I'm almost certain she was given a vegan burger. It just looked like a chopped up slammed down piece of over cooked quorn mince. I tasted it and it didn't taste of beefburger (which we have previously had no issues with) Ordered homemade chips with cheese on, literally all dark brown inside and out like old potatoes that has been cooked and cooked again... My sons got goujons and chips and had about 12 chips, I ordered the beef baguette (again I've had before with no issues) and it was all cheap stringy fatty meat like what you get for boil in the bag food?! I got potato skins also which were clap cold and unenjoyable
Why didn't I complain?! What's the point 🤣 we have complained previously was given a moody apology and nothing's changed. the staff look miserable and mad as soon as you walk in the door... We had to ask for cutlery and condiments when we questioned why it was taking so long (which if busy I could totally understand) but to wait so long for cold horrible food was so disappointing for our 'treat meal's out. If we were asked did our food was ok I would have told them the issues but we were so hungry we ate what we could and left. We didn't stay for kids desserts that were supposed to come.with kids meal (they used to but again no kids menu and no mention of if they kids wanted desserts)
As stated, we are local we've been numerous times and I'm not sure if the chef has changed or people just can't be bothered but it was terrible, so terrible we said we wouldn't be going for food again. The drinks are fine, not a problem and would go for a drink again but never for food. It's gone so downhill and it's so sad when it used to be such a good option for socializing/eating/drinking and to take our children for a treat after school. Poor service, miserable staff/management/horrendous food... Some time and thought seriously needs to be put into what is being offered because compared to how it used to be it's dire. We spent £20 on drinks and £50 on food which isn't a small cost for a hard working family - this place should be the heart of Fitzwilliam and it's not due to things...
Read moreChristmas dinner 2024 was a let down we were seated in the hide near the open kitchen where staff was rushing past backwards and forwards through the entire 3 courses. The kitchen staff looked like they had just rolled out of bed hair stuck up allover no hair nets or beard nets on while cooking. The soup starter was flat cold I had and my partners Yorkshire pudding starter tasted burned and like cutting rubber. The main was also cold they gave us a small bowl of veg to share between 3 of us including the baby I ended up with a peice of cabbage a carrot on its own and a sprout after giving the small amount of veg to the others and the veg was hard to a point I wasent sure if they forgot to cook it.we also had to give our 1 year old food off our plates even though they said she would get a plate over the phone I dident realise they ment literally a plate on its own. The music was that loud we had to talk loud over it what a waste of money I paid I bet from what we recived only valued at £9 each ill never book Christmas dinner again very disappointed shame because it's usually a nice meal on regular occasions they just wasent organised from what I can see it just wasent a Christmas dinner nothing stood out no pigs in blankets it dident really even resemble a Sunday dinner veg doesent even cost much and we only had a potion for 1 person to...
Read moreMe and my partner have been passing this pub since we moved close to the area. Outside looks amazing with plenty of beer garden seating and I imagine a lovely atmosphere, though inside I beg to differ. Inside looked dated and did not look like the pub advertised - the seats were near enough black, looked like they should have been beige, table was sticky and the decor was awful. The starter to share was lovely, we had the pork belly and cannot fault it. Mains however were bad. Had the fish and chips, very bland and no taste. The curry was chicken tikka and not the thai green which is on the menu - not an issue, however the curry was tasteless and way over cooked, and within the rice there was 16 cardamom pods. Having worked in the hospitality business for over 20 years between us, just a smile and nice attitude goes a...
Read more