Charlie's Bar & Restaurant — Restaurant in Wales

I gave this review 2 stars for the food if it was for the courtesy shown to our group then it would be a big fat zero! We have been going to Charlie's for a number of years. In fact it was our "go to" place but it is now under new management and standards have slipped considerably. The table was prebooked and I wasn't advised of any problem at the time but when we arrived all we heard was grumbles about them having hosted a baby shower for 30. Well that's got nothing to do with us! Our belated birthday party for 6 was just as important to us as the baby shower to the other group. When we tried to order from the menu a few items weren't available because it was the "end of the season" which was the stock excuse. Well print another menu, it's only a sheet of paper after all. I shall not mention the negative attitude of the waitress because apparently she'd been on her feet all day. But to end on a positive note the food was passable. Again another attitude problem with the waitress....the soup of the day, when asked, was vegetable. Mine was asparagus, I didn't dare ask why it wasn't vegetable as stated, would probably have been told that asparagus is a vegetable! When asked about the brands of tonic water stocked, the answer was "tonic water". Little episodes such as this might be looked upon as a dry sense of humour but to me personally I found it a trifle rude. Will we return? That's...

Visited on valentines day and we had a lovely 2 course lunch it was excellent food and such good value. Very approachable friendly staff service was second to none.

Attended Sunday evening with some cousins from London. After our many visits to Charlies this evenings meal was the very very best we have ever had there. Our waitress was excellent she was extremely attentive and polite the added bonus we had the restaurant to our selves. With the comfort Charlies provides it was just like being in our own dining room without having to cook and wash up. So thankyou chef for your hard work and effort it was fab . Will visit again soon . Our cousins visit every 6 weeks and have said they will definately back . Thankyou Jane Evans and...

If I was you I'd eat somewhere else. We had over an hour wait for the food to arrive and when is did it was greasy and missing items. When the missing items arrived they were also swimming in grease. Staff members were few and far between and what staff were here could be found stood at the bar openly talking about other job interviews they had in the next few days and how they could not wait to leave. I wouldn't recommend this place even if you were staying on site, like we are at the time of writing this.

The flooring on the approach to the restaurant was soaking wet tiles and needless to say almost caused an accident, with no sign or members of staff bothering to...