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McDonald's — Restaurant in Wales

Name
McDonald's
Description
Classic, long-running fast-food chain known for its burgers & fries.
Nearby attractions
Nearby restaurants
Greggs
55 Expressway, Denbighshire LL18 5XE, United Kingdom
Nearby local services
Nearby hotels
Related posts
Keywords
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McDonald's things to do, attractions, restaurants, events info and trip planning
McDonald's
United KingdomWalesMcDonald's

Basic Info

McDonald's

Road, A55 Junction 31 St Asaph, Lloc, Holywell CH8 8RF, United Kingdom
3.8(1.9K)
Open until 12:00 AM
Order
delivery
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spot

Ratings & Description

Info

Classic, long-running fast-food chain known for its burgers & fries.

attractions: , restaurants: Greggs, local businesses:
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Phone
+44 1352 721266
Website
mcdonalds.com
Open hoursSee all hours
ThuOpen 24 hoursOpen

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Featured dishes

View full menu
Chicken Legend With Cool Mayo
(2220kj, 529kcal)
Chicken Legend With Bbq Sauce
(2038kj, 484kcal)
Chicken Legend With Hot & Spicy Mayo
(2177kj, 519kcal)
Chicken Selects® 3 Pieces + 1 Dip
(1502kj, 359kcal)
Chicken Selects 5 Pieces + 2 Dips
(2504kj, 599kcal)

Reviews

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Nearby restaurants of McDonald's

Greggs

Greggs

Greggs

4.2

(188)

Open until 6:00 PM
Click for details
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Posts

Wicked WitchWicked Witch
Not impressed the food is average the waiting time with the stupid new machines is farsical it's like ordering your food in Argos all they have done by adding the machines is taken the whole feeling of MacDonalds away from this fast food restaurant . I want to see my food being cooked not hidden behind a wall it's like they have something to hide now. The staff well what can you say the original staff who are Still there they are great funny lovely people who will do anything for you but then you have the management team quiet rude bunch of people to be honest they don't treat any of the staff with the respect they deserve it'quit disgusting to hear the way they speak to there staff . They have a lot of Coaches come to this mcs because it's just off the a55 that doesn't help with waiting times. MacDonalds for me anyway has lost its heart and soul when they introduce the machines and made it like Argos to clinical and just remember anyone using the machines make sure you wash your hands after touching the screens you don't know where other people have been putting there fingers. Just seen the biggest rat in the car park wondering around it's not right.
Jamie Grosvenor DaviesJamie Grosvenor Davies
Every time i pay by card their card machine screen to type pin number on is always filthy dirty and never looks cleaned. I eat with my fingers and i don't want to catch Covid-19 or any other viruses. Disgusting poor hygiene 🤢 I came back 2 days later and the card machine keypad has not been cleaned and noticed the same stain in the same area on keypad cover was still there. I told the staff member to clean it for the second time now. Disgusting 🤢 Came back again 3 days later and still hasn't been cleaned. I pulled out my antibacterial wipes and had to wipe the keypads clean myself because no one at this Mc Donald's bothers to clean. Not impressed. I don't want to catch Covid-19 🤢
Simon GordonSimon Gordon
Staff were very helpful and food was fast even though it was busy. However there is an interactive projector on a table for the kids to play with which resulted in the kids playing on it bagging the table with their hands which rapidly became annoying. I can imagine it's a regular daily occurrence in the holidays which would drive me mad if I worked there. Maybe better when loads of kids aren't there banging away at the table. Its a very good thing to keep the kids happy but not if you just want to eat with a limited amount of noise. Apart from that the staff and service made up for the noise.
See more posts
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Find your stay

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Find a cozy hotel nearby and make it a full experience.

Not impressed the food is average the waiting time with the stupid new machines is farsical it's like ordering your food in Argos all they have done by adding the machines is taken the whole feeling of MacDonalds away from this fast food restaurant . I want to see my food being cooked not hidden behind a wall it's like they have something to hide now. The staff well what can you say the original staff who are Still there they are great funny lovely people who will do anything for you but then you have the management team quiet rude bunch of people to be honest they don't treat any of the staff with the respect they deserve it'quit disgusting to hear the way they speak to there staff . They have a lot of Coaches come to this mcs because it's just off the a55 that doesn't help with waiting times. MacDonalds for me anyway has lost its heart and soul when they introduce the machines and made it like Argos to clinical and just remember anyone using the machines make sure you wash your hands after touching the screens you don't know where other people have been putting there fingers. Just seen the biggest rat in the car park wondering around it's not right.
Wicked Witch

Wicked Witch

hotel
Find your stay

Affordable Hotels in Wales

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Every time i pay by card their card machine screen to type pin number on is always filthy dirty and never looks cleaned. I eat with my fingers and i don't want to catch Covid-19 or any other viruses. Disgusting poor hygiene 🤢 I came back 2 days later and the card machine keypad has not been cleaned and noticed the same stain in the same area on keypad cover was still there. I told the staff member to clean it for the second time now. Disgusting 🤢 Came back again 3 days later and still hasn't been cleaned. I pulled out my antibacterial wipes and had to wipe the keypads clean myself because no one at this Mc Donald's bothers to clean. Not impressed. I don't want to catch Covid-19 🤢
Jamie Grosvenor Davies

Jamie Grosvenor Davies

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
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Find a cozy hotel nearby and make it a full experience.

Staff were very helpful and food was fast even though it was busy. However there is an interactive projector on a table for the kids to play with which resulted in the kids playing on it bagging the table with their hands which rapidly became annoying. I can imagine it's a regular daily occurrence in the holidays which would drive me mad if I worked there. Maybe better when loads of kids aren't there banging away at the table. Its a very good thing to keep the kids happy but not if you just want to eat with a limited amount of noise. Apart from that the staff and service made up for the noise.
Simon Gordon

Simon Gordon

See more posts
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Reviews of McDonald's

3.8
(1,893)
avatar
1.0
1y

Review of McDonald’s: A Culinary Disappointment

Upon entering the establishment, I was filled with high hopes of indulging in a quintessential fast-food experience. Alas, my expectations were promptly dashed. The ambience, reminiscent of a bustling hive, did little to alleviate the disheartening reality that awaited me.

The pièce de résistance, a purportedly gourmet burger, arrived at my table with an alarming aroma that was decidedly reminiscent of stale tobacco. This olfactory assault detracted significantly from any gastronomic pleasure one might hope to derive from such a creation. Each bite was a struggle against the uninvited essence of smoke, which overpowered the intended flavors and rendered the entire experience rather distasteful.

The accompanying fries, though golden in hue, lacked the crispness that one associates with fast food. Instead, they bore an unremarkable texture, further compounding my dissatisfaction.

In summary, my visit to McDonald’s was marred by an unfortunate series of culinary missteps. I left with a profound sense of regret and an acute awareness that even the most renowned of chains can falter in delivering a quality experience.

Review of McDonald’s: A Disappointing Experience

My recent visit to McDonald’s left much to be desired. Upon receiving my order, I was dismayed to discover that my burger was entirely missing. A mere bun and a few fries do not a meal make, and the absence of the main attraction was a glaring oversight.

To add insult to injury, the ketchup I had requested was also nowhere to be found. This left my otherwise dry fries lacking the necessary complement, turning what could have been a satisfactory snack into a rather uninspired affair.

Overall, my experience was marred by these unfortunate omissions. A visit to McDonald’s should promise at least the basics of a complete meal, yet this time, I was left wanting. I hope future visits will prove more successful.

My recent visit to McDonald’s left much to be desired. Upon receiving my order, I was dismayed to discover that my burger was entirely missing. A mere bun and a few fries do not a meal make, and the absence of the main attraction was a glaring oversight.

To add insult to injury, the ketchup I had requested was also nowhere to be found. This left my otherwise dry fries lacking the necessary complement, turning what could have been a satisfactory snack into a rather uninspired affair.

Overall, my experience was marred by these unfortunate omissions. A visit to McDonald’s should promise at least the basics of a complete meal, yet this time, I was left wanting. I hope future visits will prove...

   Read more
avatar
1.0
3y

Unfortunately I'm having to edit my original review.

The young lad at the drive through this morning was extremely rude and arrogant. We were greeted with an abrupt "what's your order!?".

As I started to reply with "hmm what's my order...." (Trying to partly ignore and partly neutralise the strangest interaction with a McDonald's greeter that I've had in my life, in front of my young daughter), the lad interrupted with a scoff and said "yeah, that was the question!".

I was honestly shocked that someone who represents the brand McDonald's had the nerve to speak to a complete stranger (and paying customer) in this manner.

In my attempt to remind this young man that his job is to take orders politely, I was interrupted again with laughter over the speaker. I asked him to put someone else on the order line, to which I was simply cut off and had to drive, without ordering, to the payment window.

When I requested to speak to a manager, I was greeted by a very young and inexperienced man with tattoos on his hands, who thought it appropriate to listen to my complaint whilst the other lad (the subject of the complaint) was smirking directly behind him.

I can only assume they were work "buddies" and can only imagine the unprofessional work atmosphere that has lead to a server to be so confident in his rudeness in the first place, without fear of reprisals.

When I asked for the manager's name, he replied 'i don't have to give you my name', so here's a picture instead!

I sincerely hope that either the franchise owner or some sane, business-minded person with the HR or branding team at McDonald's will see this and hold these delinquents fully accountable.

If I could give zero stars to McDonald's in Lloc I seriously would.

Absolute epic fail and shame on these lads for bringing down the reputation of McDonald's with disgusting customer service...

   Read more
avatar
2.0
7y

Not impressed the food is average the waiting time with the stupid new machines is farsical it's like ordering your food in Argos all they have done by adding the machines is taken the whole feeling of MacDonalds away from this fast food restaurant . I want to see my food being cooked not hidden behind a wall it's like they have something to hide now. The staff well what can you say the original staff who are Still there they are great funny lovely people who will do anything for you but then you have the management team quiet rude bunch of people to be honest they don't treat any of the staff with the respect they deserve it'quit disgusting to hear the way they speak to there staff . They have a lot of Coaches come to this mcs because it's just off the a55 that doesn't help with waiting times. MacDonalds for me anyway has lost its heart and soul when they introduce the machines and made it like Argos to clinical and just remember anyone using the machines make sure you wash your hands after touching the screens you don't know where other people have been putting there fingers. Just seen the biggest rat in the car park wondering around...

   Read more
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