Qmin — Restaurant in Wales

Our first impression was wow the place needs a little TLC. The menus were tattered, the placemats were similar, the chairs scuffed and stained. But that didn’t mean the food would be bad.

While sitting there quickly realised it could also do with a bit of a clean. There was coconut in the cutlery holder, food stuck to the bottom of the matts, mint sauce smeared over one of the pages of the menu (at a time when restaurants ought to be disinfecting shared items still after use), and the toilets were not ideal.

Then came the food. My order was a little wrong, but that was quickly fixed and because I had already torn into the nan, I did get to keep it which was good as it kept me going until the correctitems came. But then I started on the mains.

The Lamb Tikka Massala. The sauce was cooked well, it was sweeter and creamer than usual but it was a good dish. At least the sauce was.. .the lamb was completely inedible! Every single piece was gristle through and through, with tiny bits of edible meat on the edge of a couple of pieces. I couldn’t even cut through it. I have never complained about my food in a restaurant before, but I did today! (And I was very nice about it).

Only due to no one coming to check everything was OK the complaint had to wait until the end of the meal. Which brings me to another issue, the service was...meh. it was slow and seemed disinterested and we were the only people eating in there, and there were two members of staff out front!!!

It was clear I wasn’t just being difficult, because almost all the meat was left on the side of my plate and a quick inspection would support my claim. Then just as we were about to leave i was offered another portion, which we declined because we couldn’t wait and the service hadn’t exactly been quick up to that point.

Then to my shock, when it came to pay the bill, they didn’t take anything off the bill, not the dish, not even a drink. Up to this point we were going to give them another chance. After all every restaurant has a bad day and we were intendingto try them all twice. The way they deal with mistakes is important, but their lack of concern was mind blowing, and we do not intend to return. Then we drove away and tried to make sense of the price, I am fairly sure we were even charged for the nan we didn't order when they mixed the order up.

Having not long moved to Merther working our way through all the restaurants in and around the area which are of a similar variety. This is now at the bottom...

I ordered from the online menu and was quoted £64.90 £8.80 over the online advertised price. I asked why this was and was told that the prices had increased. Which I could understand with prices all going up. I asked for a updated menu to be included with my order.

After my son collected my food and I had time to look at the menu. The price I was quoted was wrong , I was charged £2.05 extra! When I rang to ask why? I was told it was for the single carrier bag and menu. An unbelievable rip off, I would advise any one, to avoid this restaurant. I will never be using them again and neither will any...

Read the reviews and was undecided whether to try an indoor dining experience. Went in on Sunday at 7pm. Started with a bottle of Cobra then had an Onion bhajee starter followed by chicken Madras, pillau rice and nan. The service was good and efficient throughout with plenty of (what would seem returning) takeaway customers. The meal was excellent and very filling. I would definitely recommend this restaurant. My only gripe was the playing of 70's music in the background. I have been eating in Indian restaurants since the late 70's and my personal preference is Indian background music. Still 5...