Sugarloaf Restaurant — Restaurant in Wales

Well where can I begin? i have been coming to raglan garden centre for many years and stopped visiting when wyevale took over as the food had lost its appeal. but after hearing good things about the restaurant I decided to give it another go and all I can say is wow the food was far better then any restaurant in the surrounding areas and we have been to them all, we could not believe the quality of food that came out of that kitchen!! It was like we was at a fine dining restaurant. It’s Amazing to have somewhere like this on the area again and let me tell you something we will be spreading the word even more to all Our friends and family whoever is behind this magnificent change must be a magician We cannot praise the staff enough even the customer service was amazing with a very friendly welcome Glad to see the restaurant returning to its former glory

Many...

Food is always good. However service is hit and miss. Today I queued and because my wife had already occupied a table indoors I was told my order would be taken at my table. There was no numbering system. The queue at the counter continued to be served for outdoors and eventually I had to remind them we were still waiting. Sat at 1.30pm still waiting for our food at 2.25pm Several other customers were treated in this way. So in future, I shall insist to give my order at the counter.

The manager has just come to my table. He has apologised explaining that it has been very busy today. That there have been several inexperienced staff on duty. He has just changed the serving process to eliminate the glitches. This should improve things in future. So I have revised my...

My wife and I came in for lunch at12:40 p.m. and both chose the pork loin with Ratatouille at £13:50 each.The meal didn't include any potatoes or chips ( my wife needs carbs as she is diabetic),so we ordered a side portion of chips for an extra £3:50. The portion's when they arrived were most disappointing,like two children's meals.We thought the meals served were very poor value for money.( but they were enjoyable). Having lived in France for 20 years ,I would be most embarrassed taking French friends/visitors to this Garden Centre restaurant for a meal, primarily because of the poor choice available and portion size. Staff are very welcoming and the setting is quite lovely but I'm sure some improvement s can be made to the menu choice and size...