The Boathouse Dale — Restaurant in Wales

Went to get ice cream and brought one which had squirted all down me. Went back in to ask if I could swap it as it had a hole in it and it was leaking all over me. Old woman shouted at me telling me to “just put it in a bag” and then the cashier told me “oh this happens with that brand” and then proceeded to just wrap it in tissue. She should not have allowed me to buy the product knowing it would have leaked all over me. I asked if she could help me clear it up as I had a pool of it in my hand she told me to just go to the toilet which I struggled to do. I tried having the ice cream with the tissue but this didn’t help so I asked the cashier to just put it in the bin to which she did and didn’t offer any money back or an alternative product no apology or anything. Very disappointed as would have returned for food but now I’m...

One of the employees made me and my friend leave when we were still finishing our coffee because we ate some of our own sandwich, which is fair enough. However I hadn’t finished my (expensive) coffee and her tone of voice was very rude. We weren’t trying to be disrespectful or rude and we were initially told that if we bought something we could eat our sandwich outside. I would never speak to my customers like that. The lady at the till was...

Took various attempts to eat here the kitchen shuts early when they appear to be open. The cafes, pubs and restaurants in this area seems to be closed for food at the same time - why can’t just one them stay open, just for snacks. Disappointing breakfast that tasted of cheap quality low end supermarket food which was poorly cooked. Coffee was good though. However there are really nice surroundings and friendly and helpful staff so I’ll...