This lovely old pub has seriously gone down hill in the last two years. The food there was always fresh, the previous hosts were friendly and welcoming. We visited on a Thursday Curry Night after viewing the website which boasted the owners' "Passion for good food". All seven of the curries on offer were frozen microwave meals which we only found out about when my wife asked the girl behind the bar about allergens. She told us that everything was bought in so she didn't know, but would ask the landlady who then promptly refused to come downstairs to answer any questions.
The bar staff should be replaced immediately. They were more concerned with holding their own loud, expletive laden conversation with their equally loud and foul-mouthed friends than serving customers, and when one elderly gentleman asked if their swearing was necessary his enquiry was greeted with snorts of derision followed by constant references to him every time one of them swore, which became more frequent. It's the only pub in the village so if you have to go there, drink the bottled beers as the draught stuff is mediocre at best, and try to ignore the idiots behind the bar, especially the blond-haired Hooray-Henry who thinks he's a spiritual icon because his parents paid for his two-week...
Read moreRude nightmare. DO NOT STAY here. The Ship is sinking. This horrible place is Fawlty Towers minus humour. We arrived at 4pm. Our 'upgrade' to room 3 (offered because they'd double booked us) included a toilet in a shared area of the hall about 30metres from the kids beds we were forced to sleep in. We did have a friendly spider, a loft room that doubled as a sauna, and a double bed they refused to make up - picture attached. As this was in the middle of the seating area, this made it particularly annoying and messy. I offered to make it up myself and the very surly guy doing housekeeping who had more food on his jumper than you normally see on a plate, said, 'don't be a child' you've got a bed', seemingly forgetting we had actually paid for this room. We never did get bedding. We both sweated all night in the loft with low ceilings, while the big bed remained empty and unmade as we had no bedding. Instead of spending our evening in the bar eating and drinking as planned, we went to Porthgain where the food and service were far better. We woke to find room 4, a twin with en suite (what we'd booked) was entirely empty. In fact we were the only guests! I called the manager Paul, but he didn't get back to me. The place is a joke. Don't stay at The...
Read moreWe planned to use this place as staying locally for a week. Went day we arrived on 6th April to check it out. Staff on lunchtime shift obviously were not happy as were more interested complaining about management and talking about other intetests they would prefer to be doing. Awful coffee which I felt embarrassed to ask for, beer would have been OK if staff hadn't been so scathing about the brewery and soft drinks seemed expensive. After checking out very uninspiring menu we went outside to avoid the dreadful atmosphere and blaring TV, drank the drinks very quickly and ran away!! Shame as it was close by and I'm sure we would have been there most days. I hate negative reviews as you can see mine are generally positive but I was left feeling uncomfortable and quite annoyed by the whole experience. Just pleased we found so many other wonderful places elsewhere in the...
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