Lovely Pub in the Village of Penmark, the Dining Room is very modern with a lovely welcoming Log Fire and the Staff Greetings were to be recommended.
Shame after such a warm greeting that this establishment whilst having all the hallmarks of producing a Great Standard of Service,, simply did not deliver, both in Service and Menu.
Having selected our meals and been served our Main Meal, once eaten we could have walked out without anyone noticing, staff really took there eye of the ball here whilst everything else in the restaurant had a more urgent priority.
The Main Meals scored really well, 4 of us dined here and in fairness everything was good to go. I had the Sirloin Med Rare which was delicious, but I was not quite sure why it was served with Half a Burnt Onion ? Perhaps that is an idea to far ?
Desert Menu was for us a complete non starter, the lack of choice and poor selection was obvious and no Cheese Board was offered which would have made up for the poor choices. If you do as I did and order the ice cream be prepared as it was 2 tiny eye balls of ice cream served in a child's dish, no trimmings, nothing ! not even a choc or raspberry sauce or a wafer !!!
Finally who serves Capuccino without Chocolate Sprinkles, it really ended up tasting like a Flat White Coffee.
Would we return, maybe, but not to sure it would be on a Saturday evening and not until they had a New Desert Menu.
Could be 5 stars all day long, with a couple of tweaks and some staff...
Read moreVery different to what you see from outside.... in process of being update...very nice inside clean & fresh .....
Fish cakes to start...very nice ... hubby had calamari which was not quite as expected ... but chef redeemed himself when we questioned the dish ....
Main courses absolutely gorgeous ..as good a meal as I have had in Cardiff ... Lamb rump beautifully cooked as requested & and above average portion .. Ribeye steak again perfectly cooked to request... CHIPS TO DIE FOR .... side sauce & cauliflower cheese amazing.....
Really wanted to try dessert & cheese but only room one sharing cheesecake which was lovely ....
Staff were very attentive and respectful especially when we questioned the one starter ...
Great meal, good portions, lovely surroundings & bathrooms ...
Pub prices but restaurant quality food...
Will certainly be back ... wish you well
NB.. free parking overnight...
Read moreOverall a good experience but heavily let down by the slow service.
I booked a table for 7pm and we were shown to our table shortly after arriving. The place itself is very modern and had a nice feel.
Our waitress took our drinks orders (2 pints of cider + bottle of Red wine) but it took approx. 20 minutes for our drinks to arrive. Our food orders were taken shortly after and food arrived quickly.
Unfortunately my steak had to be sent back. I requested medium but it arrived raw! This was soon rectified though and the replacement steak was perfect.
We asked for the dessert menu and after 45 minutes of waiting, we decided to go to the bar, pay our tab and leave.
I could appreciate the slowness if the restaurant was rammed but we were only one of five tables in the place!
Overall, food fantastic but service far too slow and for this we...
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