Judging by the majority of reviews on here, the only explanation for our experience, must be that the manager had angered his chef so much on Saturday evening, that they had walked out and left the manager to be the chef for the night.
Starters were ok, deep fat fried, definitely seen the exact same food in Lidl. One starter did not show up until the other seven starters had been eaten and after we had asked for it twice.
Mains, asked for three rib eye, one medium and two rare, all showed up grey and looked like they had been boiled in dishwater. The previous days chips had just been put back in the deep fat fryer, even though we had asked for sautĆ©ed potatoes. Duck and orange had been caramelised solid (canāt deep fat fry that), and the sauce was gravy with some chopped up orange peel. Gammon and egg, also rock solid, and frozen mixed veg still frozen. Burger did not even arrive. Steaks were collected and we asked for the bill for our drinks and starters as the mains were revolting and inedible.
Unhelpful staff did not apologise or return to tell us this would not be possible but instead left us sat there waiting for a further 20 minutes. At which point I asked again for the bill and the girl chatting to the other waiting staff at the bar told me that the manager had said we had to pay for mains also, even though the burger hadnāt even arrived, 3 steaks had been sent back and the remaining meals were still sat on the table untouched, (still yet to see sight of any kind of bill or hear any kind of apology).
I asked if it would be easier if we just left without paying at all, as they were unprepared to give us the bill for the starters and drinks, and the girl at the bar couldn't have looked less bothered if she tried and just grunted and shrugged her shoulders, whilst emphasising further that the manager wouldn't come and speak to us directly.
As we walked out of the pub the manager instructed a member of staff (which we later discovered was his son), to move his car to block the carpark to prevent us from leaving.
Finally, after refusing to speak to us and leave the kitchen during the time of our earlier requests to speak with him, the manager then left the kitchen to hurl abuse at us whilst we were stood outside unable to leave, called the police (still unsure as to the reason for his call), shout that he had CCTV (good - viewing the CCTV would reveal just how much of a madman he was/is), and then finally manhandle and scream at the girl that was previously behind the bar, who turned out to be his daughter, ushering her aggressively back inside - this we have on video. The result was that the entire Ā£252 bill was paid (mainly because one member of our party could not handle the mental reaction from the landlord and two members of staff ā his children), despite one meal not arriving, three being sent back, and 4 remaining on the table. At least it gives us all a story to look back on in disbelief.
In contrast, the following day we visited a different pub, who were also delayed in delivering our meals (mainly as it was Motherās Day and they were very busy), and they apologised, and offered to refund us as the food hadn't arrived and would be a lengthy wait. That is all that was needed really.
If you are staying in a holiday let in the area, visit the White Hart Village Inn if you fancy a Fawlty...
Ā Ā Ā Read moreVisited here last weekend for Sunday lunch after just driving past and calling in.
On arrival we were welcomed warmly by who I think was the owner. We hadn't booked but were quickly accommodated, offered drinks and shown to a table.
Drink selection seemed varied with various beers, wine's and spirit's. In particular my wife said the Pinot Grigio was very good.
The pub was fairly quiet on arrival but numerous tables arrived during the meal, ranging from couples to large families of 8 or more.
Child portions of the Sunday lunch were offered which were sizeable (looked like half a chicken) with large Yorkshire puddings and a selection of veg brought out on separate dishes to serve ourselves at the table.
Adult portions did not seem significantly larger than the children's, as my wife and I had beef, but in fairness all the plates had a plentiful serving of meat.
The food was tasty and well prepared, I found the roast potatoes and the Yorkshire pudding slightly bland, but all of the vegetable sides were delicious and well prepared. The beef and chicken were also very good, beef was cooked well and cut appropriately.
As with the mains, the desserts were plentiful and something for everyone was on the menu, including a good selection of cheese's.
Overall feeling was that it was a stunning little location, staff were friendly, although one or two seemed new which caused some confusion when ordering but was nothing significant.
The value for money was good, cost approximately £75 for 2x Adults and 2x Children for two courses with drinks. This is more than I would usually like to spend, however the food overall was very good and the service provided was also good in support, so o felt this was fair.
My wife and I are looking forward to having an evening meal there in the future, without the children, to sample their evening menu and some more of their...
Ā Ā Ā Read moreVisited this pub recently whilst on holiday. Seemed nice enough when we first walked in. Ordered the steak pies which was around Ā£17 each. Waiting over an hour for our food to arrive, which we didnāt really mind. The food came and we was shocked. The mash potatoes were hard, thick and stuck together. The veg was clearly out of a can, and the pie was fatty. I asked for fresh mash but was told there wasnāt any left. So I had chips instead. Poured the gravy over my dinner and it was freezing cold. I told them I couldnāt eat it but my partner was happy to pay for his. What happened next was unbelievable.
We went to the bar to pay and the woman behind the bar told us we had to wait for the manger. Thinking he was coming to apologise, we waited. Instead he came marching up to us, started screaming at us, very threatening and intimidating. He told me I still had to pay for my meal even though I sent most of it back and didnāt eat it. I was told it was my fault because I shouldnāt have poured the cold gravy over my food. He then proceeded to call the police and tried locking us in. This pub was filled with locals who started shouting telling us even if we didnāt eat the food we had to pay. Iām 5ft 1 and I had an over 6ft man screaming and swearing in my face.
I have never in my life experienced anything like this. Iām shocked this man has not been arrested or this pub is still open for business.
My partner paid because he just wanted to get out and I believe he was worried for our safety. AVOID AT ALL COST!! Iām so glad our child wasnāt with us.
It was giving Hills...
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