My husband and I decided to visit The Shire Grill on New Year’s Eve as a celebratory meal to end the year. The social media platforms paint this venue to be bustling and fun with boasts of great food and service.
Despite making a booking online days previous, the staff looked at us dumbfounded when we arrived and didn’t have our table reserved.
The server came over to take our order and rather than stand by the side of the table and write our order on his pad, he put his pad down onto the table in front of me and awkwardly leaned into my personal space whist writing the order right under my nose. I’ve never experienced this and just made me feel so uncomfortable, along with it being extremely unprofessional.
The same waiter then took our drinks to the wrong table, handed them to the customer before recalling them back to bring over to us. An understandable mistake if it was busy, but there was only 3 tables dining at 7:40PM.
We were given our popadom appetizers, which was closely followed by our main course plates which were plonked on the edge of the table, cutlery balanced on top. Now, I’m all for casual service but bringing the plates with the main meal is the appropriate method of service.
The main course arrived and apart from the sizzling skillet of chicken tikka, everything was bland and tasteless.
We were given no napkins, nor did staff did a checkback on us and I eventually had to flag a member of staff down to request napkins.
A little pile of the tinest, poorest quality napkins were left on the corner of our table. The venue was heavily staffed, with the waiting staff standing by the kitchen visibly looking like they would rather be elsewhere. The crossed arms and failure to acknowledge the 3 tables makes for poor service.
My husband visited the toilet and reported that only 1 out of the 4 lightbulbs worked, that the toilet was barely bolted to the ground and that it was dirty and dingy.
The casual, almost non existent service aside, for the price we paid (£50), we could have dined at a much nicer Indian restaurant in town where tables are dressed with folded napkins and decor, food arrives plated or you are provided with hot warm plates, and you have attentive servers doing checkbacks.
Atmosphere is also important to the feeling of a venue and this just didn’t hit the mark. The dirty wonky TVs in the booths and the loud pop music in a nearly empty building just felt very awkward.
Extremely...
Read moreThe Shire Grill in Leamington Spa is a must-visit destination for anyone who loves great food, excellent service, and a cozy and inviting atmosphere. From the moment you walk in the door, you'll be greeted with warm and friendly smiles from the staff, who are always on hand to provide you with an exceptional dining experience.
One of the highlights of The Shire Grill is the quality of the food. The chefs use locally-sourced, fresh ingredients to create dishes that are bursting with flavor and perfectly cooked. Whether you're in the mood for a perfectly-grilled platter, Indian non veg (chicken and lamb), or a delicious vegetarian option, there's something on the menu to satisfy your cravings. And the presentation of the dishes is simply stunning, making your dining experience even more enjoyable.
The atmosphere at The Shire Grill is another standout feature. The cozy and intimate setting is perfect for a romantic dinner or a night out with friends. The decor is tasteful and inviting, with warm lighting and comfortable seating that make you feel right at home. And the staff is incredibly attentive and knowledgeable, providing you with excellent service and making you feel like a valued guest.
The wine list at The Shire Grill is also worth mentioning. It offers a great selection of reds, whites, and rosés from around the world, carefully curated to complement the food perfectly. Whether you're in the mood for a bold and fruity red or a light and refreshing white, the sommelier can help you find the perfect pairing for your meal.
Overall, The Shire Grill is an outstanding restaurant that I would highly recommend to anyone looking for a memorable dining experience in Leamington Spa. With exceptional food, warm and inviting atmosphere, and attentive service, it's no surprise that this restaurant has become a popular destination for locals and visitors alike. So if you're in the area, don't hesitate to pay a visit to The Shire Grill - you won't be...
Read moreWe have ordered take away a few times and eaten in once at the shire grill. First of all I would like to say that the staff and service here has always been exceptional, especially since Paul the new manager has taken over. He has made the place a much more cosy and atmospheric place to be and is hot on customer service. The food for us has been great. I am from Birmingham and find it hard to find a good curry house around here. I was happy when we came across the Shire grill as it’s the same pub/Indian layout as a place near where I used to live. The naan bread is always delicious and the curries tasty too, the chicken has always been cooked well (not dry) although the curries can be slightly on the oily side when ordering take out. If you want a spicy curry you need to ask for it to be spicy even if the curry you’re ordering is traditionally spicy. I have seen on Facebook that they now cater for vegans, as I am dairy free I am happy to know I can now enjoy my favourite popadums with a vegan mint sauce so will be back again...
Read more