We all went as a group from work about 15/20 of us and were served starters and mains together as the manager new we were on lunch, food was lovely and the manager HIMSELF was very efficient and friendly.
Myself and 2 collages returned a week later and the difference was shocking we asked for both the starters and mains together. we were told there would be a 30 minute delay which we said was ok, we waited 45 minutes for the starter on its own (no main)and when we asked how long the main would be as we had to get back to work. We were told by the manager(a different one to the previous week- a small dark haired female) who was totally unprofessional as she rolled her eyes refused to hear us out and instead roared that we weren't in McDonald's and if we wanted fast food to head there. We then asked for a refund of the main and were refused. Bear in mind during all this time the place was practically empty and the chef was out chatting to the bar staff. The manager continued to flaunt about the place muttering under her breath. I don't no how she manages people when she can manager her own tongue. We had to walk out without any main dish or refund and return to work.
I usually never leave a review but this was actually horrible and It really bothered us the way we were shouted at so...
Read morePretty much tucked away off the road it could easily be missed. We went here for my birthday. Caught a few dodgy looks from a couple regulars, I imagine it was seeing unfamiliar faces. We booked for 13 people so ended up with a whole room. Some of my party was late but once they arrived the staff informed the kitchen. Food took about an hour but as it was a lot it was understandable.
Food was and hot as was the plates, a fact I found out after being handed a hot piece of ceramic.
I opted for the maple bacon burger. The bacon tasted like normal bacon and the burger tasted like it was of the frozen variety. Others went for the turkey roast and were disappointed by it.
The halluomi fries had a delicious coating and the nachos although looking like poppadoms were surprisingly tasty.
Dessert was sticky toffee pudding and custard which wasn't too bad, the custard did taste a little like water though.
The staff were friendly and attentive. Toilets were clean. No aircon where we was and it got very hot.
Plenty of parking and huge outside seating area with...
Read moreI really very lovely enjoyed the experience working with the team that was on at the time I started at 1:00pm in the afternoon until the early evening up to 5:00pm all of the staff team are very welcoming and friendly I highly recommend going there for a visit to have a meal and a few drinks God bless you all my friend's thank you for having me join you for the Sunday afternoon take care of your selves and stay safe and keep well and have a really lovely wonderful blessed rest of your week and a lovely blessed weekend and a great week ahead for next week xXx I've had a great time with you all showing me what I should be doing every day you all keep the customers happy and service with a smile thank you for all of your very kind help through the day together with one another we all make a profit team 😀 I'm always very happy to help for a work taster experience at the same time with the same staff team and manager all of my blessings to you all my...
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