KFC Wigan - Manchester Road — Restaurant in Wigan

Absolutely shocking customer service at this KFC. Usually when I go to this KFC it’s brilliant, however tonight it was awful. I went in with my wife, ten minutes we was stood there before we was even acknowledged and served, despite the fact we were the only customers in the restaurant. One young girl working had a terrible attitude, swearing and storming around with other colleagues in the presence of customers and ignoring us when we needed to be served. When we eventually ordered our food with the girl, the other workers starting complaining saying “oh for f* sake”, clearly having an issue with what we had ordered. They then told us they did not have three of the items we wanted to order, however if we was informed of this when we first arrived, we could’ve gone to the next nearest KFC, ordered our food, and be on our way home....

£40 + and the gravy turned up like water and the taste was horrid , the chips undercooked with a vinegar aftertaste (what the hell is that about ) and the popcorn chicken didn’t turn up just like the last 3 times . I love kfc but unfortunately all this went to the bin bar the chicken and more food was ordered elsewhere. Wont be going to this one again, let down after let down which takes the mic considering the cost then having to order else wear on top to keep kids happy after the Promise of a takeaway . Not worth the money or hassle and a shame as it was once good . Missing items / poor quality/ half of time luke warm . 5 minute walking distance how the hell is it luke...

Chunky over cooked fillet I went to the counter and asked for changing my burger manager said she will change it but i heard other (two young ladies)staff saying there is nothing wrong with it, I spent 25.76 I don't need to lie or anything like that manager behaviour was fine but the other two young ladies are need to sort there self's out if you don't like the Job you do please find another job don't waste other people's money and time plus the toilet was not working properly too you need to do something...