Bradmore Arms — Restaurant in Wolverhampton

Met up with family here tonight for a change. . Clean and tidy inside venue. Not many people in but somehow the staff seemed a tad out of sorts or not fully with it somehow tonight. . ( don't know if there was staff sickness or issues out of site ) but it just didn't seem to flow as it should staff wise ... Ordering seemed to take an age... and it was a bit of a faff to find out some drinks were not available. Took a while to confirm that the item was out of stock and not an instant answer. Took a fair few mins and a visit to our table by the bar staff to confirm. ( just needed a yes or no answer of stock on site at the till when ordering tbh ) .

food was nice quality and plentiful when it came everyone enjoyed their items.

Going forward. I felt that my sons meal , the first meal bought out was a fair bit before the others and seemed a delay that could have been avoided

it was going cool before the other 6 meals came out.. then the knives and forks was missing and delivered as the last meal came out. Maybe going forward cutlery out before first plates arrive so already in place and no arms crossing each other unnecessarily whilst food being delivered..

A gap of about 6 minutes from first plate arriving until the cutlery was delivered with the last meal.

Staff appeared to be under stress for amount of customers in the pub in my opinion.

Not whingeing as such.. I am quite easy going in scheme of things when it comes to pubs and appreciate the hard work people put in .. just highlighting a few things for improvement going forward .. just made me think if it was busy and tables full then would people cope properly looking on tonight's viewings.

All...

Firstly the staff were great. Fast efficient, cheerful. Changed a beer as it was at the end of the barrel without a fuss. We ordered food for our table. 2 off us had finished before the others has been served (6 if us). But not a problem. The food was good and value for money. I went to the bar to order drinks and dessert with my nephew (adult). We were at the time the only ones at the bar. Took 10 mins for my order to be taken. Part of my order was Becks blue (designated driver). The bar maid was in a bad mood. stormed round to the other bar and back and slammed a bottle some 5 feet away, then asked me twice whether in wanted I've in the other drink I'd ordered. She attitude was awful. I left the bar expecting my nephew to be served straight after. She stormed away. Then I noticed that I'd been given a heineken 0%. I did not say anything, not being one to create. By this time there was someone else at the bar. A good time after she returned and started to serve the other gentleman. He was honest enough to say that my nephew was next. Some time later she came to our table with 2 desserts a bellowed "WHO ORDERED FIRST?". Because I'm lactose intolerant I had ordered the cake without ice cream. There was ice cream with it. Luckily one of our family had ordered the same with ice cream and it was 'dropped' in front of her. Another long wait and the rest of the desserts were similarly delivered onto the table. All accept mine. That came later. It was the first time in ages that I've had such bad attitude from a server. Shame really. I like meeting my family a the Bradmore Arms when I am in Wolverhampton and previously had some good...

Ordered 2 Sunday best burgers, one special chicken New Yorker, southern fried chicken burger and quadzilla burger... The Sunday best burgers didn't have half the things as menu stated..no slaw, no onion rings on side, no gravy. The Chicken New Yorker was 🤢, couldn't eat it, had to send it back and usually don't like to be the person to pick faults but that chicken was grim!!! I genuinely think it was off, tasted rotten and was rubbery. In fairness, was offered to pick something else off the super specials menu and had the 'chicken sandwich' as it was 'burger style' as opposed to chicken breast. That was actually really nice! But overall, not good... won't be returning. Meal orders incorrect, not great service as we booked large table to be accessible for a wheelchair but they situated us in an area up some stairs and didn't offer to move us and we were told they don't have a ramp but instead the staff stood at the bar chatting about the situation while we struggled to carry our family member in wheelchair up the stairs, how dignified for our family member! Kids ordered some ice creams for pudding that had clearly been left on side while other puddings were prepared as by time they got to the table, they were more like milkshakes. Literally giving two stars purely as our waiter tried so hard and looked embarrassed bless him, he was a lovely guy. Ideal 'cheap' meal if that's what you're after but if you want decent food and a good level of service,...