Los Tomates Grill — Restaurant in Adams

My MIL has been ordering from here for a while. While SHE loves the food (she orders the same thing EVERY SINGLE TIME and has never tasted good Mexican food), she hasn't been complaining to the restaurant about her orders. We decided to order from Joses at her suggestion while we were visiting her in Wisc. Here's our take-aways from our order...

PROS: the person taking our phone order was pleasant and very helpful since we didn't have a menu in front of us. order was ready quickly & hot when we picked it up. while we ordered dinners for 3 people, it was somewhat reasonable as restaurant prices are going up everywhere ($60+).

CONS: order wasn't double bagged and leaked everywhere since one of the dishes was wet & smashed in its container and was tipped in the bag upon receipt. We had a 30+ min drive home and the bag had a hole in it, so the wet dish leaked all over our backseat. while my MIL isn't Hispanic, I am, and know the difference between bad, meh and great Mexican food. a. ordered a chile relleno and it wasn't fully cooked, too much cheese sauce, not enough red sauce that it's usually cooked in, and was not tasty at all. b. ordered enchilada verde... rice & beans were good, enchilada was just ok. No flavor in the chicken whatsoever and verde sauce had no flavor as well. Not even a little spicy. c. ordered beef chimichanga (sp?). While small in size, it didn't have too much taste. Beans & rice were good. d. ordered a cheese enchilada (MIL's order) and it was very light in cheese. Beans & rice were good. e. ordered guacamole. Size was really small for 3 people, but it tasted like old avocados and something was a bit off in it's taste. f. guacamole came with tortilla chips which were very old and not crunchy at all. We ended up throwing them all away since they weren't good at all. g. we asked for hot salsa to go with the order. The order-taker said the salsa was big enough for more than 10 people, so we didn't need more than 1, but it wasn't. It was only big enough for 1 person. If you want salsa for each person that has a a dinner or chips, be sure to order 1 for each person.

All-in-all, I probably wouldn't order from here again. Too much money for food that isn't even in the "meh" category. Will try the Chinese restaurant down the...

Went to dinner tonight at 8 p.m. in Adams. Ordered a taco salad with ground beef, and a fajita platter. They messed up the taco salad with chicken instead of ground beef when we were clearly stated we wanted ground beef. The second time the taco salad came back to the table we dumped the grease from the bottom of the taco bowl into a condiment dish. It filled it up. Return the taco salad for the second time. Then at 10 minutes to 9 they tell us the kitchen is closed when I request more soft taco shells for my fajitas. I was only half done with my meal. They inform us the kitchen is closed and they're closing the restaurant 1 hour and 10 minutes before their posted hours. After a slight argument with the server he informed us he does not make the rules the manager doesn't he is already left for the evening. An argument in sued. Never had such poor customer service and treated so poorly, although I am a regular customer there. They informed if we ever came back when we told them they lost our business. Extremely poor customer service and attitude. As a local resident and frequent Diner of Jose's Mexican Restaurant, I will no longer go there. Worst customer service I have ever witnessed. No apology was ever given and all they did for compensation for ruining our meal not once not twice but three times in the same visit I receive no compensation except for the removal of the taco salad from the bill. Please think twice before supporting this restaurant and patronising them. If I could rate it zero...

Amazing Mexican food...in rural Wisconsin?!? Nearly absurd to think of it, but nearly everything I've eaten there has been amazing. This is coming from a native NY'er, who has sampled many, many highly rated Mexican restaurants and "food trucks" (yes, food trucks CAN be highly rated and of great quality)...Jose's matches or beats MANY of them.

When my wife and I can get out for a date night, Jose's is usually the place we frequent...and she enjoys it even more than I do.

The staff has always been friendly, the service is usually prompt (unless, as they can be, they are swamped - still well worth the moderate wait).

My ONLY complaint is that the outdoor dining area can't be open year round...again, rural Wisconsin...but sitting in the sun, rocking their amazing margaritas, and dining with friends can NOT be beaten around here.

(Unrelated - now if we could only get a good place for sushi around here...)

Edit: I posted my review quite a long time ago....before the pandemic...as a part of keeping my sanity during the pandemic with no social life, I decided to try to learn to speak Spanish... - this is related to this restaurant, keep with me...

The staff and food was always phenomenal...but my language learning endeavor makes me realize how awesome the staff is...they've actively encouraged and challenged me in my endeavor...this restaurant AND the people (I'll no longer say staff) are awesome, in the truest sense of the word.

Wish I could give...