Lovo's Bar & Grill Mexican Restaurant — Restaurant in Aiken County

Everything was ok when we got to the restaurant. Our server had trouble understanding English. This was fine. We were in no rush and took our time ordering. When we got our food only one thing was wrong. I ordered a beef hard taco and got a soft taco with steak. She came over to ask what kind of tortillas I wanted with my fajitas and I told her corn tortillas and then explained to her that our taco was wrong. She was having trouble understanding me and I was trying my best to explain but honestly I know absolutely no Spanish and I felt awful about it. That's when she got an employee who spoke English and she fixed the order. But then our waitress never came back. She was very obviously upset with me and none of the employees would help us after that. We tried multiple times flagging someone down. Me and my son had to eat our entire meals without drinks. I never got my tortillas for my fajitas. Apparently she went and got either the owner or the manager and he was very kind but at that point we had already eaten all of our food without drinks. I'm confused as to why she was so upset that I wasnt going to accept something I didn't order and the fact that she was very obviously telling all of the other employees to ignore us was strange. At one point I thought they wouldn't even bring us the bill. The food was really good and I was excited to have a new restaurant to try but I ended up leaving feeling pretty down about the whole situation and feel like it was handled poorly by the staff. I never fussed at her and I never felt angry. Mistakes happen and she is learning. I hope that we can try this restaurant again one day maybe. I also hope that she ended up having a better day. As someone who served for many years I understand getting upset but there was never a reason to...

This restaurant is top notch. We have ordered to go meals 3 times and everything has tasted great. The service has been phenomenal all three times...from talking with them on the phone before placing my order to the gentlemen and ladies that helped me inside of the restaurant. Recently at many other restaurants we have always experienced many issues such as things being missing from our orders and not so great service. All three of our orders were made correctly by this restaurant and the service has been incredible each time. We will definitely continue...

Every time I order my order is wrong. I wait for my order and never complain till this last time. Lady didn’t even care they were giving bad service. All she said was okay. Mi ranchos is better all they are doing is ripping people off look at this sauce it’s never full like mi ranchos. Also changed size Of chip bag. And they didn’t even change prices on the chips or sauce after making things small. And on the burritos with white cheese they put literally a spoon in there with it. Like really. This place is a rip off and is...