Reeves Cake Shop — Restaurant in Akron

ETA: The owner has offered a gift certificate to make up for my experience, after defending their cake. That was kind, so thank-you. I will politely decline. You only get 1 chance to make a good first impression.

Feeling nostalgic, I ordered a small almond flavored white cake with raspberry filling to pick up today 7/3/2020, for a small gathering tomorrow. 12 years ago, I was at Reeves for a cake tasting and was quite pleased. I ordered over the phone and that was fine. I was so excited about the cake, I wanted to try a slice prior to my guests as no one would ever know. 😉 So, I wanted to taste each part of the cake prior to having a complete bite. The buttercream frosting tasted nice. It had the perfect amount of sweetness, although the frosting was a little hard. The raspberry filling was DREADFUL! It tasted artificial, like a cheap brand that came from a can. I've made raspberry filling several times before, and expected this filling to taste familiar. It did NOT. It reminded me of the artificial flavoring of raspberry zingers, no good. The flavor of the cake was a nice as it was a light almond taste that was not at all overpowering. The actual cake was VERY DRY AND VERY CRUMBLY! It tasted as if they baked it several days to a week prior, assembled, frosted and put in the fridge to wait for someone to purchase it. I did also post photos. NEVER AGAIN WILL I EVER ORDER FROM REEVES CAKE SHOP. I ordered this for a small gathering and I didn't want to spend the time baking the cake myself with all the other party duties I need to complete. Unfortunately, I will have to bake a similar cake, but making the raspberry filling from scratch (which is super simple to do) as I refuse to serve this dry, artificial filling flavored cake to my dearest friends. BUYER BEWARE if you aren't ordering a custom cake. You may end up with a pre-made, dry, artificial filling cake that you...

• UPDATE: I just wanted to post another beautiful cake. I ordered for a birthday party. I ordered the specialty flavor banana, which was delicious. It was not a strong banana flavor, just perfect! The icing and filling were whipped cream. The sunflowers and ladybugs were made of buttercream icing. Reeves offers a variety of fillings, specialty cakes, and various icings. The staff were so patient with me, and the cake turned out to be exactly how I wanted. The detail was amazing. It was wonderful!! *

I have ordered baby shower cakes there and other occasion cakes! They do AMAZING WORK! BEAUTIFUL CAKES & DELICIOUS! THEY ARE VERY ACCOMMODATING TO WHAT YOU WANT!! IF YOU WANT A SPECIAL CAKE, YOU HAVE TO TRY REEVE'S BAKERY OUT! ALSO, DELICIOUS COOKIES, ETC. YOU WILL...

The old lady at the front desk was terrible. She didn't want my business so she told me i cant just show up on a Saturday with a complex cake order. They're busy and they have weddings to cater to. Any inquiry ill make she rolled her eyes at me which my husband saw on multiple occasions, she couldn't wait for us to walk out. She cared less, and watched us leave. She was very unprofessional, for a first impression, i wouldn't ever recommend them to anyone. I have never been treated in this manner by anyone before. You dont treat people like that. Be more polite even if you dont want my business. You may never know who just walked into your shop. You left a bitter taste in my mouth. Terrible woman. Im glad I wouldn't be using them for my 2year...