Update (see original post from a year ago below)…..I guess all good things must come to an end. We have ordered 4 times in the last few months and in all cases, our pizzas were over cooked. I thought I would do them a favor and offer some friendly feedback since I really want them to succeed. I was abruptly told that the pizzas are cooked on a conveyor belt and if my pizza was over cooked , then all of the pizzas are over cooked. I guess implying that I have different cooking preferences then the rest of the world - may I do???? Anyway, they then told me that in the future I should request them to “shove the pizza further in the belt” and then hung up on me. WOW, is the “new normal” with service and not being able to hire good help??? I guess I’m back to driving a fair distance for my pizzas :( Original 5 star post… FINALLY! My prayers have been answered - a great pizza shop near home. Fresh toppings, great sauce and fantastic crust! AND they deliver- there really is a pizza god and he has...
Read moreWe have had delivery before. However, this time they canceled the order after I called 40 minutes after placing the online order and confirmed by email it had been received. They said it would be delivered in 30 minutes. Called back after another 40 minutes for them to tell me they canceled it because they don't deliver outside of 6 miles. Issue #1: they have delivered to our address before, Issue #2: our address is 6.2 miles from pizza perfect, Issue #3: I had to drive to pizza perfect to get a refund which was not a full refund because they did not include the online processing fee into the return. Why could this not have been refunded to the card I...
Read moreI ordered a thin crust small pizza a couple weeks ago and it was very good. Last night I ordered another but not a thin crust I found the thin crust left me eating almost all of it. I waited until the next day ( today )to call and complain the crust was doughy and not very brown on the bottom. I was told the ovens don’t brown the pizza he also said because I waited until the next day to call there was nothing he could do about it. Trust me I didn’t want to drive back into town to get a replacement nor did he want me to call last night. I basically said I get the picture I can make a review and as a customer I can...
Read more