Shipley Do-Nuts — Restaurant in Alexandria

Today I tried to enter the side door of Shipley Do Nuts at 5:04 pm the door was locked, yet their open until 6 pm as posted on that door. I walk around to the front door. I walked in and saw a metal bench blocking off the hallway to the bathroom. I asked the rude guy behind the counter if I could use the restroom. He told me it was already closed. I asked him can you be human and let me use the bathroom. He told me where I could go pointing across the street. Its breaking a fire code having the other entrance blocked and locked. This is the third time this employee has been rude to me. I have decided he is related to someone in the company to continue being horrible and not getting fired.... Its just all ok. The first time I reported him calling their main office... It was because he was standing there dipping his entire arm in white icing watching it drip off his arm back into the...

So my husband and I stopped in to order some donuts before we sent out on our day trip. We get up to the counter and I tell the lady that we are going to be ordering several donuts and I begin my order, 2 apple fritters, she gets out a small bag so I ask her to put them in a box. She informs me that I can only have a box if I order a dozen which I tell her again that I am ordering several. I mean just the 1st 4 donuts that I order take up pretty much the whole box but she continues to shove all dozen donuts in the box after I tell her that I don't like my donuts all smashed together because they get all slimy. Love the donuts but the customer service is sorely lackin, I will not be back to...

I’ve been going to Shipleys almost everyday for many many years, always a pleasant experience. Last two days I have gone same lady has worked the window. Yesterday she was rude, but may be bc she is new and just didn’t know. Today, however, she answers the window with a mouth full of food to take my order and proceeds to lick her fingers while taking my order. Although this has been my place to go for so many years, it is hard to stomach eating something knowing who got your food was sucking their fingers in my face at the window. 15+ years and I may have to find a new...