Food is amazing, however;
My parents took me and my daughter out for dinner Tuesday night. No one greeted us when we came in the door, "Sit where you want." We sat in a booth. Waitress came over and got our drink order, no greeting or introduction. My dad had to ask, her name is Sara(h).
We ordered within 10mins of seating. The whole time I was waiting for her to pull out her pad and write our order down. She didnt. We ordered; -Shrimp Burrito -Steak & Shrimp Burrito -Something Grande TO GO (for my other sister who wasnt there) -Cheesesticks -Fries -Water with lemon.
Waited about 20mins for out food, no check ups and no refills. Food finally comes out. My parents got their order. My order was incorrect. She brought a Chicken & Shrimp Fajita and set the absolutely lava-hot skillet beside my 18 month old child. I tell her this isnt my order and she blank-starred at me.. My mom tries to fix the issue by telling her we will take the fajita to go instead of the grande order but to make the steak & shrimp burrito still. We literally have to repeat this twice and she just walks off.
10mins later she brought our my burrito and since Im already slightly annoyed, I open my burrito up and ITS JUST STEAK!
We call her back over and she proceeds to say that she knows theres shrimp in it because her other server said there was. I tell her to JUST charge us for a steak burrito since there is a significant price difference and she walks off midway. Still no refills.
The entire time the lady at the desk is just whistling loudly non-stop. Annoying.
I packed up 2 meals because at this point, Im annoyed and want to get away from the whistling and the clueless waitress.
The food is fantastic here but they NEED those note pads desperately. They also need to work on customer...
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