Big River Pizza & Grill — Restaurant in Arlington

The people who helped me were nice enough it's just that I ordered a salad and a coffee. . . the salad was very large and mediocre.

The coffee, well. . I won't claim to be an expert but to me, it was awful.

I said I needed to get back on the road soon and they said no problem. Later one was apologizing because they didn't have my coffee ready. Eventually I got it and asked for a to go cup.

Well, I got a cup almost 1/2 full and asked for a top. No top.

I asked for a to go container for the salad.. not much luck

Long story short, I walked out with a coffee and tin foil as a lid, salad wrapped in tin foil...and styrofoam container.

I forgot, NO CREAM... and the coffee was hot. No milk...nada. Eventually I asked for ice cubes. That they had.

Overall, it seems this place is good enough for the...

Please do yourself a favor and DO NOT stop here, decided to check this pizza place they just opened, first night we go they told us they don’t make pizza after 8, even though it is a pizza place, we don’t make a big deal we go home, come back the two days later and we make a to go order, as we’re waiting there we see the cook touching everything with his hands and eating and not once did we see him wash his hands nor did he leave our sight, then we leave to wait in the car for and when we go back in they inform us that they lost our order and it goes in after. Later as it was coming out the lady in charge of pizza asked who’s pizza it was and then she accidentally chopped it up, we asked for a refund and left there is no reason we should have waited an hour for a pepperoni that we...

I would really like to recommend this place, the food was really good and the staff was friendly. However, after receiving my statement, I have some questions. Inside, they complain if you use a card because it "supports banks," and they charge you a fee. All that is fine, all other buisness everywhere who accept cards charge a fee too, most include it in the price. What isn't okay is to write in your own tips. I had visited 4 times, and every transaction on my statement does not match my receipts. If you tip using cash here, make sure you write it in on your receipt so they can't change it on you. As a small business, who is going to prop up a sign to complain about your choice in payment method? So is it really their preference then, so they can tack on...