Max's family diner — Restaurant in Arthur

The food is good but the service is absolute garbage. The teenage girl they have up front is horrible. She ignored me when I walked in and didn't say a thing to me. I waited a few minutes up at the counter right next to her and she didn't say a word. I had to tell her I wanted to place a to go order. When I proceeded to tell her I wanted the # 10 skillet, she looked at me very confused and said I don't know what that is, I haven't worked here that long. I then had to grab a menu just to show her what it was. Then whenever I came back 15 minutes later to get my food she didn't even check me out. I had to sit there and tell her hey I still need to pay. I could have walked out of there without paying so easily because of her neglect of the counter. Let's just say I did not leave a...

I'm a little surprised even one person likes this restaurant I wanted to like it so much because I really like supporting our locally owned businesses but money is too tight these days and I will not spend another dime in this restaurant we got breakfast everything was horrible the toast wasn't even Brown the eggs were from a box the hash browns didn't look cooked the soda was flat and the service was horrible every time I wanted something I had to get up and get it myselfI even had to put the dirty dishes on the bar not to mention they couldn't speak English the waitress could but like I said we only saw her one time when she took our order but she sure walked past us a lot and I'll be the first one to publicly say it...

Max Family Diner has been opened a year. In that time, most of the waiters have learned nothing! Today for breakfast, I waited over 15 minutes before the waiter even noticed me; I sat with the same 5 people I generally sit with. I got my coffee but it was 15 minutes before the group that joined me got theirs. I had to actually get up and get our silverware and had to ask someone to wait on us. After I ate, I was still hungry and asked for a full order of biscuits and graveyard. I specifically asked that it be hot! Of course it wasn't hot! I have repeatedly sent back cold b & g. If it wasn't that I enjoyed the customers so, I...