Hard to rate - pastries are very good, but overpriced and half the size of similar pastries at other local bakeries (Grandma’s in Cashton is the gold standard). Biggest problem was maybe the least friendly clerk ever, especially in a small town in Wisconsin, where people tend to go out of their way to make you feel at home. This girl acted like she’d rather be having her teeth pulled than wait on customers. There are a LOT of terrific small town bakeries in the area that actually seem to enjoy their business. We will shop at those in the future and hope the Augusta Bakery employees find a job at a place where they don’t have to deal with...
Read moreFull disclosure: wanted to try them out, but wasn't able to, so only reviewing based on customer service experience.
I wanted to call ahead to order something to pick up while traveling. I called twice, and left a FB message on their business account. They saw the FB message, but never responded. Ended up deciding not to make the detour if I didn't know they'd have what I needed. Wish I could've given them money and tried out their stuff, but if they won't even call me back, I've gotta take my...
Read morethe pastries are delicious! not very friendly though. they aren't open very often, and when they are they are not friendly at all. it's worth it though for the donuts. I also asked how much for the chocolate covered caramels, and she said they are by weight, and left it at that. I said never mind, grabbed my donuts, and left. not the first time I have felt like I was bothering her. my mother is from out of town and said...
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