Dunkin' — Restaurant in Aurora Township

I frequently mobile order at this Dunkin’ Donuts on my way to work. Today I was given a drink that looked like mine. As I pulled away and took a sip, I realized it was not. I noticed there was a different name on the tag as well. I drove back through the drive-through to let them know they handed me the wrong drink. The man seemed quite annoyed and asked me if I had taken a sip out of the drink, and I told him I did since I thought it was mine. He then proceeded to take the straw out the drink and grabbed for a new straw to give it to the person instead of throw it away and make the drink again. I was appalled by...

I ordered a HOT caramel macchiato and received it cold, asked them to remake it and then they made it ICED, I took the drink because I was already sitting in line for 10mins and was running late for work. will not be coming here again no matter how close it is from my house! looks like children running the store where are the adults and managers at! This is ridiculous I understand you made it wrong once but to make it wrong twice is crazy and...

This is THE location! Their crew has always treated me and family like gold! Drinks are always made, fresh, right, and quick. I had to ask one day...some of the names of the folks that made our experiences so great..Quiana, Layla, Suzette....these are some of the stars. I don't know everyone's name but some others have been great too! Thanks for helping us have a Dunkin we could trust for...